OFFICE MANAGER

Genuine Home Care Agency

Denver, CO

JOB DETAILS
SKILLS
Administrative Skills, Billing, Case Management, Customer Support/Service, Documentation, File Maintenance, Health Insurance, Healthcare, Home Care, Insurance Regulations, Licensing, Marketing, Office Management, Onboarding, Order Supplies, Payroll Administration, Performance Metrics, Regulatory Requirements, Reporting Skills, Resolve Customer Issues, Schedule Development, Supplier Relationship Management (SRM), Vendor/Supplier Relations
LOCATION
Denver, CO
POSTED
30+ days ago
Benefits:
  • Health insurance
  • Paid time off

 
Office Manager Responsibilities – Non-Medical Home Care 


  •  Oversee daily office operations and administrative workflow 
  •  Manage caregiver schedules and client service calendars 
  •  Coordinate client intake, onboarding, and service setup 
  •  Maintain employee files, client records, and compliance documentation 
  •  Assist with caregiver recruitment, onboarding, and orientation 
  •  Monitor caregiver attendance, call-offs, and shift coverage 
  •  Process payroll, timesheets, and billing/invoicing 
  •  Handle phone calls, emails, and client/caregiver inquiries 
  •  Ensure licensing, insurance, and regulatory requirements remain current 
  •  Maintain policies, procedures, and office systems 
  •  Support marketing/referral follow-up and community outreach efforts 
  •  Track KPIs such as client hours, caregiver utilization, and retention 
  •  Order office supplies and manage vendor relationships 
  •  Prepare reports for ownership/management 
  •  Help resolve client complaints and caregiver performance issues 
  •  Coordinate with case managers, families, and healthcare professionals as needed 

If you want, I can turn this into a polished job description for hiring purpos
 

About the Company

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Genuine Home Care Agency