Office Manager

Integrated Restoration

Cleveland, OH

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JOB DETAILS

SKILLS

Accounting, Accounts Payable, Accounts Receivable, Accounts Receivable Management, Administrative Skills, Banking Services, Billing, Budget Management, Business Growth, Calendar Management, Claims Processing, Communication Skills, Corporate Compliance, Corporate Event Management, Credit Analysis, Credit Cards, Customer Relationship Management (CRM), Dental Insurance, Detail Oriented, Documentation, Employee Orientation, Equal Employment Opportunity (EEO), Establish Priorities, Event Management, Federal Laws and Regulations, Health Insurance, High School Diploma, Insurance, Intuit Quickbooks, Legal, Legal Support Skills, Liens, Medical Conditions, Medical Genetics, Microsoft Excel, Microsoft Office, Microsoft Outlook, Multitasking, Negotiation Skills, Office Equipment, Office Management, Onboarding, Organizational Skills, Past Due Accounts, Presentation/Verbal Skills, Problem Solving Skills, Procedure Implementation, Project/Program Management, Record Keeping, Regulatory Compliance, State Laws and Regulations, Telephone Skills, Time Management, Training/Teaching, Vendor/Supplier Management, Vision Plan, Writing Skills

LOCATION

Cleveland, OH

POSTED

23 days ago

Benefits:

401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Profit sharing
Training & development
Vision insurance

Are you looking for the next step in your career? Are you looking to join a growing restoration business in the Cleveland market? Come join the Integrated Restoration team.

Integrated Restoration is a family owned and oriented restoration business that prioritizes a personal touch while delivering top-quality workmanship. We provide exceptional services in water damage restoration, fire and smoke damage restoration, wind, hail, impact, and reconstruction services. Our team is committed to exceeding customer expectations, ensuring seamless claims processes, and providing detailed documentation for efficient settlements and complete customer restoration to return properties to pre-loss conditions. As the office manager, you will coordinate inbound calls, manage billing and invoicing, and coordinate scheduling amongst all internal stakeholders.

Job Summary
We are seeking an office manager to join our team. In this role, you will coordinate all administrative duties and office procedures, maintain accounting records, coordinate permitting and registrations, handle payroll, and ensure the workplace operates smoothly and efficiently. Your responsibilities will include scheduling meetings, paying invoices, negotiating with vendors, and all other general duties to maintain a high functioning office. The ideal candidate is highly organized with excellent verbal and written communication skills, self-starter and driven, and the ability to implement systems and procedures. We are looking for an individual who is OK with making mistakes while trying to help drive growth both personally and professionally.

To be considered for the role, please complete a Culture Index survey: https://surveys.cultureindex.com/s/KcqKCVSxtq/119440

Job Tasks

Monitor banking statement, approvals, accounts payable and vendor management
Maintain CRM and job management software by adding new jobs and documenting updates as needed
Schedule inspections with estimator and potential new customer
Monitor and update WIP Report alongside other
Review and submit invoices created by Project Managers in QuickBooks
Review credit card spend and match them to the proper expense accounts
Submit payroll and verify weekend/overtime job eligibility
Review payables in QBO for timely processing of subcontractor/vendor payments and allocated to correct project assignments
Ensure any bond, permits, registration, or insurance expirations are handled before expiry
Manage the full A/R cycle, including generating invoices, tracking payments, filing liens, and developing A/R payment plans
Initiating proactive follow-ups with clients or adjusters on past due accounts
Coordinate onboarding timeline and assign first-day tasks in collaboration with hiring manager
Ensure completion of all new hire documentation and onboarding in coordination with legal and company compliance
Maintain complete and up-to-date vendor files (COIs, W-9s, agreements)
Plan company events and offsites in collaboration with managers
Track and manage event budgets and submit post-event spend summaries

Qualifications

High school diploma/GED required, some college preferred
Previous experience as an Office Manager or similar position preferred
Understanding of office equipment, systems, and procedures
Knowledge of QuickBooks and accounting
Skilled in Microsoft Office, Excel, and Outlook
Knowledge of Insurance Restoration systems including TPA systems and Dash, preferred
Excellent time management skills and ability to prioritize multiple tasks
Strong problem-solving skills and attention to detail
Self-starter that takes initiative but not afraid to ask for help
Excellent verbal and written communication skills

Benefits/Perks

Flexible Scheduling
Competitive Compensation
Careers Advancement
Benefits and 401(k) available

Integrated Restoration is an Equal Opportunity Employer.

We are committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, religion, color, sex (including childbirth, breastfeeding and related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state and local laws.

Office Manager

Integrated Restoration

Cleveland, OH

About the Company

Integrated Restoration

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