Office Manager

Office AdministratorAlbuquerque NMAmerican Fire Protection Group AFPG is a people-first company with a proven track record of investing in our teammates. Our purpose of Building Great Leaders" is at the forefront of everything we do.AFPG is powered by APi Group - a global market-leading business services provider of safety and specialty services in over 500 locations worldwide. Being a part of an organization like APi Group has many benefits including highly competitive pay industry leading benefits and perks and extensive learning and development opportunities.We often hear companies claim they are a family" not just a company." We strive to be a company that prioritizes the family YOU already have waiting for you at home. Creating a healthy work-life balance and ensuring everyone makes it home safely is our top priority.Benefits We OfferComprehensive Insurance coverage - Health Dental Vision and More401k Plan - Matching Employee Stock Purchase PlanProfit Sharing PlanSales Commission PlanFlex Spending FSA and HSAWellness ProgramEmployee Assistance ProgramIndividual Development Plan IDP - Define your career goals and create a plan that make the goals attainableGrowth opportunities through company sponsored leadership development courses and trainingsPaid Time Off PTO Paid HolidaysParental Leave Paid Pregnancy Medical LeaveTuition ReimbursementAnnual Discretionary Bonuses Employer Paid Life InsuranceOffice AdministratorWe are seeking a detail-oriented and highly organized Inspection Administrator to support inspection operations. This position will coordinate inspection work orders communicate scheduled inspections to customers track documentation and submit completed inspection reports to required third-party platforms or agencies.The ideal candidate is comfortable working in a fast-paced administrative environment managing multiple deadlines communicating professionally with customers and accurately entering and maintaining data in service-management systems.This position has a annual rate of 65000 depending on experience.Job ResponsibilitiesReview incoming inspection work orders and confirm all required customer site and inspection details are complete.Create schedule assign and dispatch inspection work orders.Coordinate with inspection technicians field supervisors and operations personnel to ensure work is assigned appropriately.Monitor scheduled work orders and make updates when inspections are rescheduled cancelled or reassigned.Maintain accurate work-order status notes scheduling details and customer information.Contact customers by email andor phone to confirm scheduled inspection dates times site contacts and access requirements.Send inspection confirmations reminders rescheduling notices and other required customer communications.Respond professionally and promptly to customer inquiries related to inspection scheduling and documentation.Escalate scheduling conflicts customer concerns or incomplete information to the appropriate manager or team member.Maintain accurate digital files and inspection records in accordance with company procedures.Track upcoming completed overdue and outstanding inspection reports.Prepare basic status reports or scheduling updates for management as requested.Other duties as assigned. Job QualificationsHigh school diploma or equivalent associate degree or additional administrative training preferred.Prior experience in administrative support dispatching scheduling customer service or service operations.Strong proficiency with Microsoft Outlook Excel Word and email communication.Excellent organizational skills with strong attention to detail.Ability to manage multiple priorities deadlines and follow-up items.Professional written and verbal communication skills.Ability to work independently while collaborating effectively with field and office teams.Experience in fire protection life safety construction service inspections or a similar industry is preferred but not required.Please visit www.afpgusa.comcareers for more information or to see all job openings.American Fire Protection Group is an equal opportunity employer. Qualified minorities women veterans and individuals with disabilities are encouraged to apply.All qualified applicants with American Fire Protection Group and its subsidiaries will receive consideration for employment without regard to race color religion sex sexual orientation and gender identity national origin or status as a qualified individual with a disability or protected veteran.