Acute Care, Administrative Skills, Background Investigation, Calendar Management, Cancer, Cerebral Vascular Accident, Co-Payments, Community Health, Customer Support/Service, Data Entry, Diversity, Healthcare, Hospital, Medical Office, Neonatal Intensive Care Unit (NICU), Nonprofit, Organizational Skills, Orthopedic Surgery, Outpatient Care, Patient Care, Patient Confidentiality, Pediatric Intensive Care Unit (PICU), Psychiatry and Mental Health, Reference Verification, Typing
LOCATION
Tallahassee, Florida
POSTED
5 days ago
WHO WE ARE & WHAT WE DO:
Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system that provides care to a 22-county region in North Florida and South Georgia. We are a career destination with over 6,000 colleagues who reflect the diversity of our community.
TMH is the region's healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region's only:
Level II Trauma Center
Primary Stroke Center
Level III Neonatal Intensive Care
Pediatric Intensive Care
The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle.
Our system also includes a psychiatric hospital, multiple specialty care centers, six residency programs and more than 50 affiliated physician practices.
HOW YOU'LL MAKE AN IMPACT:
Your Role:
Enrolls patients; schedules patient appointments, adhering to the Tallahassee Memorial HealthCare (TMH) Sleep Center scheduling criteria; collects patient payments and co-payments; and documents payments accurately and timely.
Serves as an ambassador for TMH Sleep Center outpatient relationships; creates a sense of efficiency, caring, trust, and professionalism with patients and their families.
Ensures quality patient care and service related to telephonic communication, scheduling, patient confidentiality, and direct patient contact.
Displays an understanding of diversity.
Demonstrates integrity, compassion, accountability, respect, and excellence (I CARE values).
Enhances and contributes to a safe environment for all colleagues, visitors, and patients. Performs miscellaneous duties not expressly described herein.
Reports To:
MS [Medicus Select]/Manager/Sleep Center (job code: 823301)
Supervises:
None
WHAT YOU’LL NEED TO APPLY:
Required Education:
High School Diploma or GED
Required Experience:
One (1) year of relevant work experience in an office/administrative setting including clerical duties (e.g., typing, etc.)
Preferred Experience:
Post-secondary education coursework.
Customer service experience.
Business experience.
Customer service skills.
Medical office skills.
Data entry skills.
Required Certification/License/Registry:
None
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Tallahassee Memorial HealthCare is an equal opportunity employer and drug-free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license verification.