Introduction
This examination is being given to fill 1 vacancy in the San Joaquin General Hospital and to establish an eligible list to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline.
NOTE All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file Human Resources will send you correspondences via US Mail.
Typical Duties
Provides specialized and complex information including specific program-related information to managers, patients, clients outside agencies, and others. Researches difficult and complex issues, completes complex forms for the purpose of documenting specialized program-related information, searches for receives and explains complex rules, regulations, policies, procedures, and technical office operations. Interprets and applies external laws, regulations, ordinances, and policies as they relate to clerical, technical, financial functions, may issue complex documents, provides customer service in a calm, helpful, and effective manner.
Gathers, processes, and maintains specialized and complex information related to departmental operations, asks in-depth questions of patients, clients, and others, identifies customer needs and seeks to match those needs with program services, codes, files, and retrieves documents and records using various alphabetical, numerical, coded, and computerized filing systems.
Researches, compiles, maintains, and processes statistical, financial, and/or other numerical data to support specialized office functions, coordinates and/or performs routine work related to personnel, payroll, budgetary, purchasing, inventory, and/or other administrative functions, performs complex accounts payable, receivable, and billing procedures, applying advanced knowledge of technical program requirements, maintains ledgers and accounts, enters data into worksheets, matches invoices with orders, reviewing and verifying for completeness, accuracy, and appropriateness, as assigned, computes, collects, and receives monies and fees, including large sums, adjusts accounts within limits of authority, may develop and maintain spreadsheets and databases, either by hand or computer, maintains data and develops reports for budget purposes.
Performs clerical, technical, financial case management, applying advanced knowledge of administrative, legal, financial, and/or program-related requirements, researches, reviews, and resolves complex case issues, determines, maintains, and tracks case information and status, identifies needed documents and/or actions, contacts, and meets with clients, victims, parolees, patients, and others to obtain forms, documents, arrange payments, services, and help them meet obligations, may advocate on behalf of clients within limits of authority, coordinates case activities with managers, professional staff, and/or other work units as appropriate.
Prepares a variety of difficult reports and documents requiring advanced knowledge of specialized subject matter, including but not limited to court orders, petitions, subpoenas, insurance claims, treatment authorization forms, reviews complex legal, custody, health care, and other records to identify needed information, applies complex codes and requirements for reimbursement and other purposes.
May perform secretarial duties for various staff, including supervisors and/or professional staff, may supervise a very small number of clerical workers as an incidental duty, may train or review the work of others, may serve as a lead worker over a large group of office clerical, technical staff.
Minimum Qualifications
Special Note For positions reclassified to this class as part of Classification Studies 01-18 and 02-08, the incumbents occupying those positions on the effective date that the study is implemented by the Board of Supervisors shall be deemed to meet the minimum qualifications for the class.
Either Pattern I Experience One year of work at a level equal to or higher than Senior Office Assistant in San Joaquin County service, which includes commercial Medi-Cal and/or Medicare electronic billing and follow-up, collections for acute care billing.
Or Pattern II Experience Three years of experience performing Commercial Medi-Cal and/or Medicare electronic billing and follow-up, collections for professional billing, including at least one year functioning at a full journey level.
Or Pattern III Experience Three years of general clerical, secretarial, and/or office technical experience, including at least one year performing acute care hospital billing at a full-journey level.
Knowledge Advanced office practices and procedures, standard clerical accounting methods, and practices, principles of planning and organizing work, methods of researching, gathering, organizing, and reporting data, personal computer systems, and general office computer software, public relations techniques, advanced interviewing techniques, advanced filing and record-keeping systems, complex correspondence, and report formats, arithmetical operations related to advanced clerical, technical, financial processes, basic principles of training and supervision, advanced cash handling procedures.
Ability Research, interpret, and apply complex laws, regulations, court orders, program policies, procedures, and third-party rules, requirements related to specialized clerical activities, evaluate and establish priorities, gather, organize, input, and maintain complex information, including financial or program-specific data, provide, obtain detailed information to/from others, even in difficult situations, utilize advanced office procedures and equipment, follow complex oral and written procedures and directions, establish and maintain effective working relationships with others, communicate effectively with others, write clearly and legibly, perform advanced arithmetical operations, lead or supervise others.
Physical and Mental Requirements
Mobility Frequent operation of a data entry device, repetitive motion, sitting for long periods, walking, occasional standing, pushing, pulling, bending, squatting, climbing, Lifting Frequently 5 pounds or less, occasionally 5 to 30 pounds
Visual Constant good overall vision and reading, close-up work, frequent color perception, and use of eyes, hand coordination, occasional use of depth perception and peripheral vision
Hearing Talking, frequent hearing of normal speech, hearing, talking on the telephone, talking in person
Emotional and Psychological Frequent decision making, concentration, and public contact
Special Requirements Some assignments may require working weekends, nights, and/or occasional overtime
Environmental Occasional exposure to varied weather conditions
San Joaquin County Compliance
San Joaquin County complies with the Americans with Disabilities Act (ADA) and upon request will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions.
Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation, or belief, pregnancy, race, religion, sex, or sexual orientation.
Benefits
Health Insurance San Joaquin County provides employees with a choice of three health plans, a Kaiser Plan, a Select Plan, and a Premier Plan, employees pay a portion of the cost of the premium. Dependent coverage is also available.
Dental Insurance The County provides employees with a choice of two dental plans, Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan, there is no cost for employee-only coverage in either plan, dependent coverage is available at the employees expense.
Vision Insurance The County provides vision coverage through Vision Service Plan (VSP), there is no cost for employee-only coverage, dependent coverage is available at the employees expense.
Life Insurance The County provides eligible employees with life insurance coverage as follows:
Flexible Benefits Plan This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental, or vision plan, Health Flexible Spending Account (HFSA) with a $2,500 annual limit, with a $500 carry-over, and dependent care costs.
Retirement Plan Employees of the County are covered by the County Retirement Law of 1937, please visit the San Joaquin County Employees Retirement Association (SJCERA) at www.sjcera.org for more information.
Deferred Compensation The County maintains a deferred compensation plan under Section 457 of the IRS code, you may annually contribute $22,500 or 10% of your includible compensation, whichever is less, individuals age 50 or older may contribute to their plan up to $30,000.
Vacation Maximum earned vacation is 10 days each year, up to 3 years, 15 days after 3 years, 20 days after 10 years, and 23 days after 20 years.
Holidays Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year, please see the appropriate MOU for details regarding holidays accruals, use, and cashability of accrued time.
Sick Leave 12 working days of sick leave annually, with unlimited accumulation.
Bereavement Leave 3 days of paid leave for the death of a qualifying family member, 2 additional days of accrued leave for death of an employees spouse, domestic partner, parent, or child.
Merit Salary Increase New employees will receive the starting salary, which is the first step of the salary range, after employees serve 52 weeks, 2080 hours on each step of the range, they are eligible for a merit increase to the next step.
Job Sharing Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources.
Educational Reimbursement Program Eligible employees may be reimbursed for career-related coursework up to a maximum of $850 per fiscal year, eligible employees enrolled in an approved four-year college or university academic program may be reimbursed up to $800