Office Assistant III (Student Accounts)

Nebraska State College System

Lincoln, NE

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JOB DETAILS

SALARY

SKILLS

Administrative Skills, Business Administration, Calendar Management, Collection Agency, Cost Estimates, Credit Cards, Customer Support/Service, Economic Development, Employee Retention, Family Educational Rights and Privacy Act (FERPA), Financial Aid, High School Diploma, Higher Education, Leadership, Mail Processing, Peoplesoft, Problem Solving Skills, Reconciliation, Record Keeping, Reporting Skills, Resource Management, Revenue/Sales Reporting, Small Company, Statistics, Strategic Planning, Student Financial Services, Sustainability, Systems Administration/Management, Systems Maintenance, Travel Planning, Writing Skills

LOCATION

Lincoln, NE

POSTED

Today

Posting Details

Position Information

Job Title
Office Assistant III (Student Accounts)

Nature of Work

This is an advanced classification that performs specialized clerical work of an administrative nature of varied scope and complexity requiring a broad knowledge of standardized policies and procedures, and confidentiality in the disposition of work matters.

Work requires significant independent judgment, problem solving, and decision making skills within prescribed limitations. Interprets guidelines to specific situations that are not covered by policies or procedures.

Work includes the maintenance of various record systems, the creation of reports involving payroll, employee, student, departmental records, and statistical data. Work also includes composing routine memoranda, correspondence and written materials requiring knowledge of institutional policies and procedures, scheduling meetings, and making travel arrangements. Limited leadership may be exercised over small teams of co-workers or student employees.

Occasional supervision and oversight is provided to employees in this classification.

Examples of Work Performed

1. Deliver excellent customer service that includes providing intake services for student accounts and financial aid within the Student Financial Services office.
2. Provide counseling related to student account and financial aid inquiries.
3. Provide assistance with payment plan, cost estimates, and other student account and financial aid inquiries.
4. Serve as a cashier of student and departmental payments and perform daily balancing procedures.
5. Post charges to student accounts.
6. Process non-student revenue, record deposits, and complete reconciliation to PeopleSoft.
7. Responsible for collection processing including mailings, phone contacts, and collection agency assignment.
8. Credit Card Balancing
9. Participate in and assist with PeopleSoft system set-up and testing.
10. Provide back-up assistance for campus Mail Room.
11. Perform all services adhering to FERPA and confidentiality guidelines.
12. Perform other duties as assigned by the Director of Student Accounts.

Required Qualifications

Graduation from High School or educational equivalent, college coursework in Business Administration or related field, and two years of clerical experience.

Preferred Qualifications

N/A

Physical Demands

License and Certification Requirements

N/A

Other Requirements

Criminal Background and Credit Check.

Salary Information
Competitive, commensurate with qualifications and experience. Attractive and comprehensive benefit package. Annual starting salary is $39,179.

FTE

1.000

FLSA
Non-Exempt

Union Status
NAPE

Number of Vacancies
1

Posting Detail Information

Posting Number
PS1637P

Desired Start Date

Open Date
03/23/2026

Close Date

Open Until Filled
Yes

Special Instructions to Applicants

Wayne State College is seeking an Office Assistant III in Student Accounts.

General Information

Wayne State College serves as a model of success for regional public higher education. Investments in infrastructure and facilities, expanded academic programs and partnerships, a whole-campus approach to recruitment and retention, and a commitment to strategic planning position the College as a strong member of the Nebraska State College System. More than 4,500 students rely on Wayne State for access to graduate and undergraduate degree programs in more than 130 programs of study each year, a role the College has proudly filled since its founding in 1891. Our goals are clear: continually improve retention and graduation rates, provide high-quality academic programs and campus facilities, support workforce and economic development in the region, maintain affordability and access, and manage resources for sustainability. We invite qualified applicants to join us in our important work.

EEO Statement

The Nebraska State Colleges are equal opportunity institutions and prohibit unlawful discrimination and harassment. Each College has designated an individual to coordinate the Colleges' non-discrimination efforts to comply with regulations implementing Title II of the Americans with Disabilities Act, Titles VI and VII of the Civil Rights Act, Title IX of the Education Amendments of 1972, the Age Discrimination Act of 1975, and Section 504 of the Rehabilitation Act. Inquiries regarding non-discrimination policies and practices may be directed to the Compliance Coordinators assigned at each College and identified on each College website.

Veteran Statement
This position is subject to Veterans Preference.

Office Assistant III (Student Accounts)

Nebraska State College System

Lincoln, NE

About the Company

Nebraska State College System

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