Office Assistant I/II-Bilingual (English/Spanish)

Office Assistant I/II-Bilingual (English/Spanish)

Salary

Depends on Qualifications

Location

Kings County Government Center, 1400 W. Lacey Blvd, Hanford, CA

Job Type

Full-time permanent

Job Number

2026-069

Department

Human Services

Division

Human Services

Opening Date

11/04/2025

Closing Date

11/16/2026 5:00 PM Pacific

• Description
• Benefits
• Questions

JOB OPPORTUNITY

OFFICE ASSISTANT I/II - BILINGUAL (ENGLISH/SPANISH)

Level I: $36,150.40 - $44,116.80 Annually

Level II: $38,750.40 - $47,299.20 Annually

Join Kings County Human Services Agency team as an Office Assistant I/II - Bilingual (English/Spanish) and play a vital role in connecting community members with important County services. Were looking for a customer-focused, detail-oriented professional who thrives in a fast-paced environment and enjoys helping others. In this role, youll provide administrative support, assist the public in person and over the phone, maintain records, prepare documents, and help ensure the efficient delivery of services to our diverse community. If youre organized, dependable, and passionate about public service, we encourage you to apply!

To discover what makes Kings County a great place to live and work, click here to watch a short video.

For more information about the Human Services Agency, click here to watch a short video.

DUTY SAMPLE

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

Some duties, knowledge, skills, and abilities may be performed in a learning capacity for entry-level (I Level) positions.

• Performs a variety of general and/or department specific clerical and administrative duties in support of an assigned department, division, or unit.
• Answers a high volume of incoming telephone calls and e-mails; provides information and answers questions; addresses issues and concerns from members of the public, vendors, and County staff; takes and conveys messages; refers issues to the appropriate staff or department; replies to voicemail and email messages; greets visitors and residents at County facilities; schedules appointments for customers; distributes literature pertaining to County services and events.
• Composes, types/keyboards and processes a variety of rough draft and final documents, such as general correspondence, memos, statistical or other charts, graphs or reports, presentations, staff reports, budget reports, community outreach materials, flyers, postcards, directories, invitations, commendations, manuals, forms, schedules, invoices, logs, work orders, contract documents, vendor agreements, and requisitions; proofreads, edits and corrects prepared materials, ensuring accuracy, completeness, compliance with department policies, and correct grammar, punctuation and spelling; receives, processes, and tracks documents such as permit applications, contract agreements, proposals, plan submittals, insurance certificates, subpoenas, summons, petitions, public records requests, claims and/or departmental specific paperwork.
• Creates, organizes, archives, scans, copies, maintains, and retrieves records, documents, reports, and files; maintains and/or establishes filing systems; audits files for compliance with federal, state, and local laws and records retention schedules.
• Collects, opens, and distributes incoming mail, packages, email communications, correspondence, reports, requests for service, and complaints to appropriate staff.
• Performs a wide variety of routine and/or repetitive tasks, such as, filing, billing, and collecting, receipting, reconciling fees or other payments, preparing work orders; enters, edits and retrieves data and prepares regular or special reports; may perform high volume production typing/keyboarding/data entry.
• Prepares, processes, and maintains various departmental files and retrieves records; maintains confidentiality of department records.
• Takes and prepares minutes of meetings or conferences; sets-up rooms including beverages and refreshments; checks in attendees; and clears or cleans up rooms at the conclusion of the event; may serve as an assistant to an advisory or other board, as assigned.
• Prepares, maintains, verifies, and processes a variety of accounts payable and/or accounts receivable documents; Maintains and updates related spreadsheets and records.
• Assists with fleet management; distributes vehicles; ensures keys are returned; manages gas cards and receipts.
• Following established checklists, completes building walkthroughs to check for any maintenance and/or repair needs including but not limited to doors, lights, floors, and accessibility; creates and processes work orders for necessary repairs.
• Provides assistance to department manager in their day-to-day activities; follows up with tasks assigned including maintaining calendars.
• Process criminal history and background checks for prospective employment and training service clients; issues certified copies of births, death, and fetal deaths; reviews documents to ensure proper coding; processes live scans results; rolls fingerprints for employees and prospective employees; processes criminal history requests; tracks CLETS and live scans that are provided to staff.
• Operates office equipment as required, including computers, intercoms, telephones, facsimile machines, photocopiers, calculators, typewriters, two-way radios, microfilm/microfiche machines, postage meters, fingerprinting/imaging and/or scanning equipment and other office machines, equipment or appliances; troubleshoots and performs routine minor maintenance on office equipment; determines the need for service and repair and escalates to the appropriate staff.
• Creates and completes staff travel and lodging arrangements and completes travel expense reimbursement requests.
• Participates in monthly shopping run for children served purchasing food, clothes, formula, snacks, shoes, beverages and other needed items; inventories and submits receipt for payment.
• Maintains office supplies; stores, distributes and inventories office supplies and water, food, or utensils required for meetings; prepares Personal Protective Equipment (PPE) distribution lists; tracks and packages PPE inventory.
• Issues, receives and processes various applications, permits, forms, and documents.
• Participates in special projects; attends trainings, meetings and conferences, as assigned.
• Observes and complies with County and mandated safety rules, regulations and protocols.
• Performs related duties as assigned.

MINIMUM QUALIFICATIONS Minimum requirements must be met by the closing date

Please note: Work experience for the last 15 years must be included in the work history portion of your application. It is also important that your application show all the relevant education and experience that you possess, even if it extends beyond the required past 15 years.

A resume may be attached, but it is not a substitute for completing the application and supplemental questions. Failure to submit a completed application may eliminate you from the recruitment.

When completing the work history portion of your application please include each level position title and level as a separate entry when applicable (e.g., If you were a Level I and promoted to Level II, each level should be entered separately to reflect the time held at each level).

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

EDUCATION AND EXPERIENCE

Education:

• Office Assistant I/II: Equivalent to completion of the twelfth (12th) grade.

Experience:

• Office Assistant I: None required.
• Office Assistant II: One (1) year of experience performing duties at a level equivalent to the classification of an Office Assistant Iin Kings County.

LICENSES AND CERTIFICATIONS

Licenses:

• Possession of a valid California driver's license issued by the Department of Motor Vehicles at the time of appointment.

SPECIAL REQUIREMENTS

Qualify for security clearance through a background investigation and fingerprint check; ability to work standard eight-hour shifts or alternate shifts, such as ten- or twelve-hour shifts; must be willing to work irregular hours including emergencies, evenings, weekends and holidays, work varying shifts as necessary, and work overtime or mandated overtime.

For a complete description of of duties and qualifications, please view the detailed job specification below.

Office Assistant I

Office Assistant II

SELECTION PROCESS: EQUAL OPPORTUNITY EMPLOYER

All completed applications and supplemental questionnaires will be reviewed. Depending upon the number of applicants who meet the minimum qualifications, the examination process may include a screening committee (pass/fail) and/or a written examination (pass/fail) and/or an oral examination (100%) to determine placement on the eligible list.

Note: Those applicants who are among the top 40 written test scores will be invited to participate in the oral examination process.

VETERANS PREFERENCE AVAILABLE UPON REQUEST

Veterans Preference Application

You must submit a certified DD-214 and a new request form for each application submission prior to the closing date.

Tentative Recruitment Process

Final Date to Apply: November 16, 2026

Written Examination: December 3, 2026 and December 7, 2026

Human Resources Oral Board: December 21, 2026 and December 22, 2026

Please click here to view the current General Unit MOU.

Retirement Benefits: Eligible employees are enrolled in the Public Employees Retirement System, known as CalPERS. The County contracts with the CalPERS for this benefit in the miscellaneous or safety plans as appropriate. The County has reciprocity with other qualifying public retirement systems in California.

Effective January 1, 2013, all new members to CalPERS, or existing members with more than a 6 month break in service from a qualifying previous public employer, will be enrolled in one of the following CalPERS retirement plans (with three year average final compensation) based on their classification:

Miscellaneous - 2% at 62

Safety - 2.7% at 57

If a new employee is currently a member of a qualifying California public retirement plan without a break in service of no more than 6 months (documentation will be required), or ever worked for Kings County previously, they may qualify instead for either of these plans (with single highest year final compensation) in effect prior to January 1, 2013:

Miscellaneous - 2% at 55

Safety - 3% at 55

The new formulas will not apply to existing County employees hired prior to 12/31/12 who promote or transfer to a different position, or into a position covered by a different PERS plan (e.g. move from a position covered by the Miscellaneous Plan to one covered by the Safety Plan).

Health Insurance: Medical, dental, vision, prescription drugs, mental health, and chiropractic care for employees and their eligible dependents is available. The portion of the monthly cost that the employees are responsible for depends on their bargaining unit. The County offers a confidential Employee Assistance Program (EAP). The County has an Employee Health Center available to Kings County employees and their dependents enrolled in the County health plan.

Deferred Compensation: Participation is voluntary. One plan with several investment options is available. For more information on the eligibility of a contribution match, please refer to the applicable MOU.

Holidays: New Years Day, Martin Luther King Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving Day and day after, Christmas Eve; Christmas Day; and half-day New Years Eve. Holiday credit may vary for law enforcement, fire, and other employees required to work on a holiday. Refer to the MOU for information on the paid holiday closure.

Vacation: Eligible employees earn from two to four weeks of paid vacation per year, depending on their length of service and bargaining unit agreements.

Sick Leave: Sick Leave is accrued for each hour worked. Accrual rates vary depending on date of hire and bargaining unit agreements. The accumulation of sick leave starts from your first day of employment and sick leave may be requested subsequent to the time it is earned.

Retiree Health Insurance: Upon retirement from the County, and depending on bargaining unit agreements, a percentage of accrued sick leave may be converted to be used to pay for retiree health insurance benefits for eligible employee and spouse.

Education Reimbursement Program: Full-time, permanent employees are eligible to receive up to $500 for units earned toward an associates degree, or up to $1,500 for units toward a bachelors or masters degree. Permanent employees who work at least half-time are eligible. Extra help employees are not eligible. Courses must be to increase their knowledge or ability to perform their present job or to prepare for a higher level job with the County. This program is subject to annual funding.

Flexible Benefits Program: Optional program allows employees to pay for certain qualified benefits with pre-tax salary (such as child care expenses, unreimbursed medical costs, or health insurance premiums).

Specialty Pays: See MOU for information.

Note: The provisions of this bulletin do not constitute an expressed or implied contract. Any provision or procedure described herein may be modified or revoked at any time without notice.

EQUAL OPPORTUNITY EMPLOYER

01

The application and supplemental questionnaire must be completed fully. The following supplemental questions are used to help determine qualifications and eligibility to continue in the recruitment process. All education and experience used to answer the supplemental questions must be included on the education and work history portion of your application. Incomplete applications or supplemental questionnaires cannot be revised after submission and may be grounds for rejection. Responses such as "see resume" or "see application" or brief general statements will be considered incomplete. Incomplete applications may be rejected. By clicking "I Accept" below, I certify that I understand and will follow the application instructions.

• I Accept.

02

Do you have a high school diploma or GED equivalency?

• Yes, I possess a high school diploma.
• Yes, I possess a GED or equivalent.
• I did not graduate from high school or pass a GED equivalency exam, but I have attained a degree from an accredited college or university.
• No, I do not meet this requirement.

03

For all levels of completed education please provide the following information: BE SPECIFIC 1) Name of college or university you attended; 2) Degree received; 3) Major and minor studied; 4) Number of units completed and indicate semester or quarter units. Type "N/A" if you do not possess any units from an accredited college or university.

04

Please indicate below amount of clerical experience you currently have.

• Less than one (1) year.
• More than one (1) year but less than two (2) years.
• More than two (2) year but less than three (3) years.
• More than three (3) years.
• None, I do not meet this requirement.

05

Please describe your clerical experience including filing, billing and collecting, spreadsheets, tracking due dates, taking meeting minutes and other relevant job duties below. BE SPECIFIC. in your response, include the following: 1.) the name of your employer, 2.) your job title, 3.) relevant job duties, and 4.) dates you were employed. If no applicable experience, type "N/A".

06

Please describe your experience with general correspondence, memos, statistical or other charts, graphs or reports, presentations, staff reports, budget reports, community outreach materials, flyers, postcards, directories, invitations, commendations, manuals, forms, schedules, invoices, logs, work orders, contract documents, vendor agreements, and requisitions. BE SPECIFIC. in your response, include the following: 1.) the name of your employer, 2.) your job title, 3.) relevant job duties, and 4.) dates you were employed. If no applicable experience, type "N/A".

07

Which best describes your experience utilizing Microsoft Office Suite programs (i.e. Word, Excel, and PowerPoint) or other complex financial data management systems.

• Advanced
• Intermediate
• Beginner
• None, I do not meet this requirement.

08

Based on your answer above, please provide a detailed response regarding your experience with Microsoft Office Suite programs (i.e. Word, Excel, and PowerPoint) or other complex financial data management systems. If no experience, type "N/A".

09

BILIINGUAL FLUENCY Please indicate below your spoken bilingual fluency (English/Spanish). My ability to translate English to Spanish as well as Spanish to English when speaking is:

• Fluent.
• Good.
• Fair.
• N/A - Not bilingual.

10

BILIINGUAL FLUENCY Please indicate below your written bilingual fluency (English/Spanish). My ability to translate English to Spanish as well as Spanish to English when written is:

• Fluent.
• Good.
• Fair.
• N/A - Not bilingual.

11

Do you possess a current, valid California Drivers License (CADL)? NOTE: Military Spouses, please attach copies of your supporting documentation. For more information on how to add attachments to your application, click here.

• Yes, I possess a CADL.
• No, I do not possess a CADL but I am WILLING and ABLE to obtain one prior to appointment to this position.
• No, I do not possess a CADL, but I am a military spouse with a valid drivers license issued by the state of my active-duty spouses legal residency. I understand that I will be required to submit documents to verify, including but not limited to my dependent ID, my spouses current out-of-state drivers license, or any other document necessary to verify the information.
• No, I do not possess a CADL and I am UNABLE to obtain one prior to appointment to this position.

12

This position requires the ability to qualify for security clearance through a background investigation, including a fingerprint check.

• I have read and understand the above requirement.

13

This position may require the ability to rotate worksite locations throughout Kings County including Avenal, Corcoran, and other location as assigned.

• I have read the above statement and am WILLING AND ABLE to meet this requirement.
• I have read the above statement and am UNABLE to meet this requirement.

14

This position requires the ability to work standard eight-hour shifts or alternate shifts, such as ten- or twelve-hour shifts.

• I have read the above statement and am WILLING AND ABLE to meet this requirement.
• I have read the above statement and am UNABLE to meet this requirement.

15

This position requires the ability to work irregular hours including emergencies, evenings, weekends and holidays, work varying shifts as necessary, and work overtime or mandated overtime.

• I have read the above statement and am WILLING AND ABLE to meet this requirement.
• I have read the above statement and am UNABLE to meet this requirement.

16

Please provide any additional information relevant to your qualifications for this position that you believe should be considered when evaluating your application. If not applicable, type "N/A".

17

I understand that only a complete and accurate application will be considered. I have included all current and at least 15 years previous work history and education. I also understand that my application must show all the relevant education and experience that I possess, even if it extends beyond the required past 15 years. Additionally, I understand that the supplemental questions are considered part of my official application. All statements made on the application are subject to investigation and verification. False statements will be cause for disqualification, or discharge from employment. By clicking "I Accept" below, I certify that I understand and have followed the application instructions.

• I Accept.

Required Question

Employer Kings County

Address Kings County Government Center

1400 W. Lacey Blvd

Hanford, California, 93230

Phone (559) 852-2510

Website https://www.governmentjobs.com/careers/kingscounty