NWS - Psychology & Comprehensive Health- Administrative Assistant

This position is only open to current Pacific University Students

Title of Position: NWS - Psychology & Comprehensive Health - Administrative Assistant

Department Name, location of department:

Pacific Psychology and Comprehensive Health Clinic

1411 SW Morrison St., Suite 310 | Portland, OR 97205

222 SE 8th Ave, Suite 212 | Hillsboro, OR 97123

Purpose of Position: The role of PCH Administrative Assistant is to support full time staff with day to day clinic operations.

Job Duties and Responsibilities:

• Greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
• Knowledge of how to properly check in patients with Epic; understand the difference between self-pay and insurance bill check in procedures, ability to check in patients on the correct insurance.
• Day-to-day administrative functions and general office duties including but not limited to word processing, copying, filing, data entry, answering phones, checking voicemail and other administrative tasks as assigned.
• Comfort patients' anxieties; answering patients' questions; maintaining the reception area.
• Maintain patient accounts by obtaining, recording, and updating personal and financial information.
• Understands HIPAA and protects patients' rights by maintaining confidentiality of PHI
• Understands FERPA and protects student clinicians' rights by maintaining confidentiality of information related to students' performance and records.

Competencies to practice:

Critical thinking, applied problem solving, career management, teamwork

General Qualifications:

Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing, Professionalism, Empathy

Length of employment:

August 24th - July 31st, most students stay with us until they leave for internship

Supervisor name: John Monahan

Recruiter Name & Email: John Monahan, mona8742@pacificu.edu

Wage rate: $16.80 per hour

Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Empathy