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New Account Agent

ECLARO

  • Overland Park, KS
  • 1 day ago

    Highlights

    Their duties include the processing of new account documentation which includes changes and updates, audit of master data attributes that affect business account set up, answering queue calls related to customer business account set up / changes / updates, update customer credit card information, and collaborate with internal and external teams to understand the impacts of master data changes on the business. Responsibilities: Process and prepare documentation for inquiries received via email and AODOCS for customer business account set up, which includes changes and updates.
    ECLARO

    Numbers & Facts

    LocationOverland Park, KS
    IndustryStaffing/Employment Agencies
    Company Size500 to 999 employees
    Year Founded1999
    Websitehttp://www.eclaroit.com

    Description

    New Account Agent
    Job Number: 26-01676

    Use your skills where innovative technology solutions begin. ECLARO is looking for a New Account Agent for our client in Overland Park, KS.

    ECLARO’s client is a leading consumer products company with a global presence. If you’re up to the challenge, then take a chance at this rewarding opportunity!

    Position Overview:
    • The New Account Agents primary responsibility is Customer Business Account set up, reporting, and testing.
    • Their duties include the processing of new account documentation which includes changes and updates, audit of master data attributes that affect business account set up, answering queue calls related to customer business account set up / changes / updates, update customer credit card information, and collaborate with internal and external teams to understand the impacts of master data changes on the business. 

    Responsibilities:
    • Process and prepare documentation for inquiries received via email and AODOCS for customer business account set up, which includes changes and updates. 
    • Perform testing for customer Master Data Management activities in SAP and the Customer Business Account portal.
    • Act as point of contact for Finance, Sales, CXEC for reporting related to master data attribute standards for customer business accounts.
    • Resolve customer hierarchy issues, and payment issues driven by MDM or Customer credit card issues.
    • Run and review monthly audit reports and reconciliations, and address procedural errors found to prevent future issues.
    • Answer queue calls and reply to emails related to customer business accounts. 
    • Add or change customer credit card information.

    Required Qualifications:
    • 2+ years of Consumer Goods Industry experience.
    • Ability to use common business software (i.e., Google Office Suite, Excel and SAP).

    Preferred Skills: 
    • 1+ year of Finance function experience.
    • 1+ year of data management experience.
    • Master Data Management experience.
    • Ability to manage multiple activities and set priorities.

    If hired, you will enjoy the following ECLARO Benefits:
    • 401k Retirement Savings Plan administered by Merrill Lynch
    • Commuter Check Pretax Commuter Benefits
    • Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO

    If interested, you may contact:
    Lester Candilado
    jan.candilado@eclaro.com
    646-680-0168
    Lester Candilado | LinkedIn

    Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.

    About Company

    Eclaro is a Business and Technology Consulting Firm that connects top talent with opportunities nationwide. We have direct access to Hiring Managers from leading Fortune 1000 organizations in almost every industry segment, with particular expertise in:

    • Technology and Business Consulting
    • Financial Services and Insurance
    • Pharmaceuticals and Life Sciences
    • Consumer Products, Public Sector, and Utilities

    Eclaro provides fully customizable, comprehensive talent acquisition and management of seasoned professionals through a number of business models, including:

    • Consulting
    • Professional Hiring
    • Global Integrated Delivery™
    • Managed Services

    Eclaro recruits and manages a staff of highly skilled individuals in an array of specialized disciplines enabling our clients to leverage new opportunities, respond to increased and changing demands, and increase their profitability.

    Eclaro’s Management Team averages over 25 years of experience in partnering with clients in technical, corporate operations and human capital solutions. We hold ISO 9001:2008 certification and have achieved SOC 2 Type 2 certification in Security, Availability and Confidentiality. Eclaro’s decades of expertise and collaborative practice have proven that The Right People are The Answer.

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