NetIQ Identity Manager (IDM) Operations Engineer

Iconma

Chicago, IL
4 days ago

$15–$73.62 Per Hour

Highlights

PKI & Certificate Operations: Direct experience handling mutual TLS (mTLS), third-party/internal CA server certificates, Java Keystores (key tool), and secure socket configurations. Security & Certificate Lifecycles: Track, renew, and install SSL/TLS server certificates, manage Java keystores/trust stores, and administer service accounts across connected endpoints.

Numbers & Facts

Location	Chicago, IL
Industry	Management Consulting Services
Salary	$15–$73.62 Per Hour
Company Size	2,000 to 2,499 employees
Year Founded	2000
Website	https://www.iconma.com/

Description

Our client, a Financial company, is looking for a NetIQ Identity Manager (IDM) Operations Engineer for their Chicago, IL location.

Responsibilities:

Driver Maintenance & Troubleshooting: Diagnose, update, and optimize existing NetIQ IDM drivers. Troubleshoot synchronization errors, trace logs, and communication issues across connected systems.
Policy Customization: Maintain and modify complex DirXML rules, event transformations, schema mapping policies, and custom scripts (XPath, ECMAScript, XSLT) within NetIQ Designer.
Workflow & Form Administration: Manage and troubleshoot provisioning workflows, dynamic approval forms, and role assignments within NetIQ Identity Applications (User Application).
Platform & Server Management: Administer the IDM engine, eDirectory backend, and connected services on RHEL. Monitor service health, start/stop daemons, and manage server-level performance.
Security & Certificate Lifecycles: Track, renew, and install SSL/TLS server certificates, manage Java keystores/trust stores, and administer service accounts across connected endpoints.
Operational & On-Call Support: Serve as an escalation engineer for operational incidents, queue tickets, and batch reconciliation failures. Provide off-hours support for scheduled changes, patching windows, and critical production outages.

Requirements:

NetIQ / OpenText IDM: Demonstrated hands-on experience administering and engineering NetIQ Identity Manager 4.8 in an enterprise environment.
Driver Architecture: Proven expertise troubleshooting and managing diverse driver sets, specifically:
Active Directory (AD) Driver
Generic LDAP / Oracle Unified Directory (OUD) Driver
Mainframe Connector (RACF, ACF2, or Top Secret)
Loopback Drivers and custom integration interfaces
Advanced Policy Logic: In-depth knowledge of NetIQ Designer, DirXML Scripting, Policy Builder, XPath expressions, and ECMAScript.
User Application Workflows: Direct experience designing, debugging, and modifying provisioning request forms and approval workflows in Identity Applications (User App).
Operating System & Infrastructure: Strong command-line proficiency in Red Hat Enterprise Linux (RHEL), including file permissions, system service management, and shell navigation.
PKI & Certificate Operations: Direct experience handling mutual TLS (mTLS), third-party/internal CA server certificates, Java Keystores (key tool), and secure socket configurations.
Operational Rigor: Strong diagnostic skills using DS Trace, driver traces, and system log analysis to isolate identity synchronization faults.

Why Should You Apply?

Health Benefits
Referral Program
Excellent growth and advancement opportunities

Benefits

401K, Employee Referral Program, Life Insurance

About Company

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
Founded in 2000
2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.