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National Account Manager

Second Harvest Food Bank

  • Nashville, Tennessee
  • Today

    Highlights

    The goal of the National Account Manager is to serve as the full-service provider of shelf-stable foods, assembled food boxes and other items of need for network foodbanks across the U.S., resulting in increased sales and revenues in the assigned territory. What you’ll do: The National Account Manager provides expert marketing, sales, and customer service support to the assigned Food Banks supplied by Source For Good Foods, a social enterprise operated by Second Harvest Food Bank of Middle Tennessee.

    Numbers & Facts

    LocationNashville, Tennessee
    Websitehttps://www.secondharvestmidtn.org/careers/

    Description

    We are hiring a full-time National Account Manager to join the Source for Good Foods Department at Second Harvest Food Bank of Middle Tennessee.

    Who we are: For nearly 50 years, Second Harvest Food Bank of Middle Tennessee has dedicated itself to nourishing and empowering their neighbors so they can thrive. As a 501(c)(3) nonprofit, Second Harvest implements sustainable solutions to food insecurity through a strategically selected network of more than 600 partners across 46 counties in Middle and West Tennessee. Our partners include food pantries, congregate meal sites, shelters, childcare facilities, senior centers, group homes, and youth enrichment programs. For more information about Second Harvest Food Bank of Middle Tennessee, its mission, and programs, please visit secondharvestmidtn.org.
     
    What you’ll do:
    The National Account Manager provides expert marketing, sales, and customer service support to the assigned Food Banks supplied by Source For Good Foods, a social enterprise operated by Second Harvest Food Bank of Middle Tennessee.  The goal of the National Account Manager is to serve as the full-service provider of shelf-stable foods, assembled food boxes and other items of need for network foodbanks across the U.S., resulting in increased sales and revenues in the assigned territory. This position supports and fosters our deep commitment to diversity and inclusion, which is the foundation for creating a culture of belonging for all personnel.
     
     
    Key Responsibilities:
    • Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts.
    • Establishes productive, professional relationships with key personnel in assigned customer accounts.
    • Provides analysis of each Food Bank’s specific purchase requirements, taking into consideration the most economical method for purchasing and the most efficient means of logistics and transportation.
    • Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
    • Visits Food Banks on a rotating basis based on tiering and volume.
    • Works closely with the mixing centers and the corporate office to ensure proper coordination and delivery on assembled products and mixed loads.
    • Emphasizes the benefits obtained by our mixing centers to promote mixed load and assembled product sales.
    • Achieving organizations budgetary goals.
    • Works closely with Supply Chain on product and inventory needs, while utilizing marketing tools to drive sales and awareness for Source for Good Foods.
    • Analyzes customer purchase history and trends.  Stays abreast of customer requests and needs.
    • Other duties as assigned.
     
     
    When & Where:
    • Monday - Friday, 8:00 am - 4:30 pm CST
    • Occasional duties may be necessary, as well as responding to issues, outside of normal working hours (e.g., disaster response, community events, etc.). Occasional evenings and/or weekends may be required for meetings or special events.
    • Travel: Daytime and overnight travel required, ranging from 1-2 weeks per month, within the assigned area of responsibility.  On occasion, this employee may be required to travel to Nashville for “all staff” meetings/events.
    • Essential business/ first responder: In instances of a federal, state or locally declared emergency, Second Harvest is typically considered an essential business service and emergency responder. All employees may be required to perform regular or emergent duties on-site. Employee safety is balanced with business and community necessity. Some positions are more likely to be required on-site than others.
     
    Is this you?
    Education: Bachelor’s Degree preferred. Business Administration or Marketing majors preferred.
    Experience: 5+ years of relevant experience in sales and marketing or equivalent experience in the food industry or non-profit organizations.
     
    Skills & Capabilities:
    • Proficient in Microsoft Office applications particularly Outlook, Excel, and Word.
    • Ability to build & develop relationships with customers and provide excellent customer service
    • Learn new databases and software and utilize Enterprise Resource Planning (ERP) systems such as NetSuite
    • Interact with other members of the organization with confidence and professionalism.
    • Effective oral and written communication abilities
     
    Allowable Substitutions: Combination of education, experience, and/or training that provides the required knowledge and skills for the position may be considered in lieu of education/experience at the organization’s discretion.
    Competencies: Coaching/Developing Others, Result Orientation and Execution, Project Management, Quality Improvement

    Other requirements: Our pre-hire process requires acceptable results from the following: professional reference feedback, criminal background, Motor Vehicle Record. Current Driver’s License and automobile insurance are also required. Criminal backgrounds are evaluated on a case-by-case basis considering several factors (timing, frequency, severity and job relation).
     
     
    What Second Harvest has to offer:
    • Work with a purpose: As one of middle Tennessee’s largest nonprofits, our local hunger relief work is uniquely rewarding, hands on and solutions oriented. We are innovative, mission-focused, diverse, collaborative, values-driven and focused on results. A career with Second Harvest ensures that you not only earn a paycheck, but also help your local community through meaningful work. If you are passionate about serving your neighbors in need and are committed to our mission to nourish and empower people, we invite you to join our 120+ person team in the fight against hunger, as we work to achieve our vision of a community where everyone has equitable access to the food and resources they need.
    • Award winning workplace: we are a best-in-class workplace because we are passionate and people focused – we listen, respect, care and challenge each other, so that our neighbors can count on us. Our employees have identified us among The Tennessean’s Top Workplaces based solely on employee surveys and feedback. There is ample opportunity to be engaged, have work-life-balance and grow with Second Harvest.
    • Compensation & Benefits: Second Harvest is proud to offer rich and affordable total compensation packages. Full-time employment includes 34+ days off, medical (employee-only is 100% employer paid), dental, vision, 403b retirement (up to 3% match, 5% base, length of service vesting), disability insurance (short and long term) and long-term care insurance.
    • DEIB & Equal Employment Opportunity: Second Harvest Food Bank of Middle Tennessee provides equal employment to all applicants and employees based on merit, qualifications, and abilities.  We do not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other legally protected status.  We believe that inclusion and belonging strengthen our team, drive innovation, and enhance our ability to serve our community. 

    Think this sounds like a role and workplace where you would thrive? Apply now!
    Thanks for your interest in working for Second Harvest Food Bank of Middle Tennessee - we love it here and think you will too!

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