Join the immersive world of ART, MUSIC & AMUSEMENT at AREA15, where the boundaries between reality and limitless creativity blur. Welcome to the "What's Next District." The Model Barback/Food Runner is responsible for ensuring excellent visitor service standards are met while staying in compliance and enforcing all applicable SNHD requirements. The ideal candidate has experience in a fast-paced, high-energy environment. The Model Barback/Food Runner should have extensive knowledge of health codes, policies, procedures, and elevated customer service. The Model Barback/Food Runners are responsible for upholding the highest of AREA15’s standards at all times. This job description is a summary of duties; however, it is by no means an all-inclusive list. It is merely a broad guide to expected duties of the position. JOB RESPONSIBILITIES AND DUTIES: - Pose for pictures, in uniform or designated (logo) apparel, for promotional activities.
- Participate and dress up in costumes for events, movie showings, and/or themed parties.
- Participate and appear in marketing, publicity, or media materials.
- Assist with general service as assigned. Inspect and maintain the assigned area. Support and maintain bartenders with a stocked bar or service well.
- Adhere to company-specific safety policies at all times.
- Breakdown orders and place items in the correct locations.
- Possess knowledge of spirits, wine, champagne, beer, and mixed cocktails.
- Deliver food orders from the kitchen in compliance with SNHD standards to visitors rapidly and accurately. Communicate food orders or changes to the chef and staff throughout the shift.
- Consistently deliver exceptional service to every visitor while interacting in a professional manner, maintaining dialogue with all visitors while upholding a warm, positive, and friendly persona always.
- Set up the venue for full operation, ensure all supplies, product, and tools are fully ready for operations.
- Responsible for assisting with setting up the kitchen for full operations along with a breakdown at the end of the shift.
- Must communicate effectively with all levels of employees and visitors. Ability to stay organized, handle various projects at one time, follow up, and make accurate decisions.
- Use equipment such as a bar cart or a hand pallet jack to lift and transport items, such as kegs, garbage, ice, and pallets that could weigh up to 400 lbs. or more during the shift.
- Inspect and maintain the assigned area, including taking counts for inventory, restock necessary products and supplies.
- Sort bottles and break down cardboard for recycling.
- Maintain a clean and hygienic workstation in accordance with Clark County health standards.
- Provide an accurate inventory count of products before and at the end of every shift.
- Requires the ability to follow instructions and work within a team environment.
- Work requires schedule flexibility, which may include nights, weekends, holidays, and overtime as needed.
- Initiate and maintain an upbeat environment on a consistent basis.
- Flexibility to perform other job-related tasks and must complete other duties as deemed necessary by management.
- Must be self-motivated and willing to learn.
- Be a brand advocate by providing visitors with accurate information regarding our venues, menus, and pricing.
- Monitor potentially intoxicated and/or disruptive guests and promptly bring them to a manager’s attention.
- Respond to guest concerns/complaints and correct errors or resolve complaints with a positive attitude.
- Maintain a professional, neat, and well-groomed appearance adhering to Company standards.
- Ability to maintain composure and stay focused.
- Ability to maintain a high level of integrity.
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