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Mobility Technical Program Manager, Amazon Leo

Amazon.com Inc

  • Redmond, WA
  • 6 days ago

    Highlights

    The Experience Validation Mobility team verifies that Leo delivers a reliable customer experience across land, maritime, and aviation mobility,testing the out-of-the-box experience, end-to-end network performance, and real-world user stories in vehicles, vessels, and aircraft in real world conditions. The ideal candidate is a hands-on, highly organized TPM who thrives in ambiguity, is comfortable working closely with engineers and field teams on real-world hardware in motion, and is energized by the challenge of proving out a brand-new satellite connectivity experience for customers on land, at sea, and in the air.

    Numbers & Facts

    LocationRedmond, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    Amazon Leo is Amazon"s low Earth orbit satellite network. Our mission is to deliver fast, reliable broadband connectivity to customers beyond the reach of existing networks. From households to small businesses, schools, hospitals, and government agencies, Amazon Leo will serve communities and organizations operating in places without dependable internet access.

    The Experience Validation Mobility team verifies that Leo delivers a reliable customer experience across land, maritime, and aviation mobility,testing the out-of-the-box experience, end-to-end network performance, and real-world user stories in vehicles, vessels, and aircraft in real world conditions. We are looking for a Technical Program Manager to drive the execution of Experience Validation Mobility verification across these segments.

    Key job responsibilities

    In this role, you will be the connective tissue between the PMT, business development, and engineering teams, keeping test strategy, environments, targets, and timelines aligned with real customer requirements and SLAs. You will own the program mechanics behind a complex, hardware-intensive testing operation. You will manage cross-segment test schedules and dependencies, track progress against network performance targets, and drive the readiness of test environments including van, vessel, and aircraft testbeds, their HW infrastructure, and the test software and tooling. You will coordinate with internal and external partners (engineering teams, flight-test and vessel vendors, and field-quality engineering) to keep test coverage aligned with a fast-moving release cadence of new software builds and hardware. You will track open items and risks, drive mitigations to closure, and maintain clear, data-backed status for leadership.

    Success in this role requires strong technical program management judgment, comfort with networking and connectivity concepts, and the ability to coordinate many moving parts across geographies and organizations. You will define and report the metrics that show verification is on track and anticipate dependencies and risks before they slip. The ideal candidate is a hands-on, highly organized TPM who thrives in ambiguity, is comfortable working closely with engineers and field teams on real-world hardware in motion, and is energized by the challenge of proving out a brand-new satellite connectivity experience for customers on land, at sea, and in the air.

    Export Control Requirement:

    Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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