Membership Manager

Onelife Fitness

  • Annapolis, MD
  • 30+ days ago

    Highlights

    As a Membership Manager you’ll keep members happy, drive consistent membership enrollment, and help manage day-to-day club operations. You’ll build strong relationships, guide members through tailored onboarding, and proactively follow up to ensure they’re making progress and staying engaged.

    Numbers & Facts

    LocationAnnapolis, MD

    Description


    Join our energetic club team and lead the member experience! As a Membership Manager you’ll keep members happy, drive consistent membership enrollment, and help manage day-to-day club operations. You’ll provide tours, convert prospects — all while delivering the Ultimate Fitness Experience.

     

    What you’ll do:

    • You’ll build strong relationships, guide members through tailored onboarding, and proactively follow up to ensure they’re making progress and staying engaged
    • Recruit, convert, and retain members to meet monthly membership goals
    • Host tours, convert prospects, and ensure successful onboarding 
    • Generate local leads and support club marketing
    • Track leads, appointments, and referrals in our CRM
    • Maintain high standards for member service, safety, and club appearance
    • Lead from the Front and help with day-to-day club ops

    What we're looking for:

    • High school diploma or GED required
    • CPR/AED certification (or willingness to obtain within 30 days)
    • 2+ years sales experience preferred
    • Strong communication, sales, and people-management skills
    • Organized, punctual, and customer-focused with a friendly, professional presence
    • Comfortable with basic computer systems (MS Office, CRM/sales tracking)
    • Willingness to work flexible hours (including weekends and evenings)

    Why you’ll love it

    • Be part of a fun, fast-paced team dedicated to member success
    • Opportunities to grow into leadership roles across our expanding club network

    Benefits & Perks:

    • Complimentary club membership + guest privileges
    • Discounts on training, spa services, programs, and apparel
    • Employee referral bonus
    • In-house Certification + Continuing Education 
    • Full-Time Only: Medical, dental, vision, life insurance, 401(k), and paid time off

    ONELIFE FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER

    Know Your Rights

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

     



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