Medical Records Manager

Position Summary: Personal Injury trial law firm seeks a full-time Pre-litigation and Litigation case manager/medical records clerk to handle all aspects of case management and medical records on behalf of personal injury clients, including gathering, organizing, and summarizing records; preparing records depositions and meetings with medical providers. Ideal candidates will have a background working in a law firm, reviewing medical records and bills, excellent communication skills, and attention to detail.

Key Responsibilities:

• Oversee the daily operation of the pre-lit and litigation medical records specialists.
• Audit medical records for monthly and/or quarterly reviews for specialists.
• Assists in reviewing and reconciling billing invoices, researching submissions, and verifying delivery for invoice payment.
• Routinely meet with the VP of Strategy.
• Authority to oversee and control document distribution.
• Collect and organize information for your entire company.
• Ability to recommend changes to processes on document retrieval and storage.
• Ordering medical records and bills.
• Organizing and summarizing medical records/ bills.
• Acts as a liaison between the support staff from the firm and the medical records providers, managing requests with strict adherence to deadlines and confidentiality.
• Requests, tracks, and organizes medical records for client cases, expediting as needed.
• Receives, records, and profiles all medical records both electronically and via hardcopies.
• Communicates the status of medical records requests, promptly identifying and documenting issues and providing updates accordingly.
• Provide administrative support as required.

Required Qualifications:

• Undergraduate Degree
• An equivalent combination of training and relevant work experience
• Advanced computer skills including MS Office applications (Word, Excel, Power Point), Internet, e-mail, database management and scheduling software programs
• HIPAA compliance knowledge

Desired Qualifications:

• Two(2) to three (3) years of experience in an administrative role
• Experience working in an administrative support role with medical records in a law firm, health care facility or third-party records company

Physical Requirements:

• Office environment with normal business hours necessary to satisfactorily perform job functions.
• Stationary Position - Must be able to remain in a stationary position up to 50% of the time.
• Move or Traverse - This position needs to occasionally move about inside the office to access file cabinets, meeting rooms, office machinery, etc.  May occasionally ascends/descends the stairs to get to other floors, cafeteria and parking area.
• Dexterity - constantly operates a computer and other office machinery such as a copy machine/printer.
• Move, Transport, Position, Put, Install, Remove - Occasionally moves supplies weighing up to 10 pounds for various presentation and event needs.
• Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information - The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
• Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess - The ability too observe details at close range (within a few feet of the observer).

Benefits and Perks:

• Medical, dental, vision
• Company paid Life and AD&D Insurance
• Company Paid STD (with no waiting period)
• Option to purchase additional Life and AD&D Insurance
• Voluntary LTD, Critical Illness, Accident, and Hospital Indemnity Coverage
• 401(k) with company contributions
• Paid Time Off
• Tuition Reimbursement

Disclaimer: Please note that this job description is subject to change with or without prior notice, and that reasonable accommodation may be requested to perform the essential functions of the job.