Highlights

The ideal candidate will have experience with medical front-desk operations, patient check-in/check-out, insurance verification, appointment scheduling, copay collection, EMR documentation, and medical records management . The ideal candidate will have experience in a medical office environment and be comfortable handling patient registration, insurance verification, scheduling, billing-related tasks, medical records, and EMR documentation.

Description

Medical Receptionist

Location: Tinton Falls, NJ 07753
Job Type: Contract
Duration: 30 weeks
Schedule: Monday–Friday, 8:00 AM–4:30 PM

Pay:$21/hour

Job Summary

We are seeking a professional and customer-focused Medical Receptionist to provide front-office and clerical support in a medical practice. The ideal candidate will have experience in a medical office environment and be comfortable handling patient registration, insurance verification, scheduling, billing-related tasks, medical records, and EMR documentation.

The Medical Receptionist must be flexible and willing to float between practice locations within approximately 30 minutes of their home, as needed.

Key Responsibilities

Greet patients and visitors in a friendly and professional manner.
Answer and direct phone calls and other communications promptly and courteously.
Assist patients with the sign-in and registration process.
Verify and update patient demographic information.
Obtain and copy insurance cards and verify insurance eligibility.
Collect copayments and outstanding patient balances.
Obtain required referrals when necessary.
Ensure completion of required paperwork, including HIPAA forms and other patient documents.
Accurately enter patient information into billing and electronic medical record systems.
Manage patient check-out, including:
- Reviewing charge slips
- Posting charges and payments
- Collecting current and past-due balances
- Scheduling follow-up appointments
Support billing and reimbursement processes.
Verify information on daily audit reports.
Prepare bank deposits and credit card batches and complete daily cash receipt procedures.
Maintain accurate medical records and filing systems.
Assemble new patient folders and retrieve/return medical records according to established procedures.
Assist with EMR preparation and patient information management.
Monitor office supplies and notify management when replenishment is needed.
Provide excellent customer service and promote a positive patient experience.
Identify and communicate patient concerns to the appropriate manager.
Provide cross-coverage and adapt to changing practice needs.
Maintain compliance with HIPAA, organizational policies, and standards of behavior.
Perform other administrative duties and special projects as assigned.

Requirements

High school diploma or equivalent required.
Previous medical receptionist, medical front desk, or medical clerical experience preferred.
Experience working in a medical office or healthcare setting preferred.
Epic EMR experience preferred.
Strong communication and customer service skills.
Strong computer and organizational skills.
Ability to accurately handle patient information, insurance, payments, and documentation.
Knowledge of HIPAA and patient confidentiality requirements.
Ability to travel/float between nearby practice locations as needed.
CPR certification preferred.

Ideal Candidate

The ideal candidate will have experience with medical front-desk operations, patient check-in/check-out, insurance verification, appointment scheduling, copay collection, EMR documentation, and medical records management. Experience with Epic is highly desirable.