-Prior receptionist or clerical experience in a medical office.
-Epic experience.
Someone who has experience with EPIC is preferred, answering phone calls, checking the patients, and providing the info that is needed
Receives and directs all communication courteously and consistently. Adheres to HIPAA guidelines and office policy. Phone calls are answered quickly and directed appropriately.
-Greets patients and visitors in a prompt, courteous and helpful manner. Conducts oneself in a friendly manner, by smiling, making direct eye contact and making patients and visitors feel welcome and important.
-Assists patients with the sign in process. Responds promptly to patient’s needs.
Provides reception and clerical services under the supervision of the practice manager and physician(s) for the patients and visitors of the practice.