Clinical Support: Assisting medical assistants or nurses with rooming patients, taking vitals, or prepping exam rooms. Patient Reception: Welcoming patients, verifying identity, distributing intake forms, and ensuring HIPAA compliance at all times.
Numbers & Facts
Location
Homestead, FL
Job Type
Full-time
Description
Benefits:
401(k) matching
Bonus based on performance
Dental insurance
Employee discounts
Health insurance
Paid time off
Job Summary We are seeking a Bilingual Front Desk Receptionist to join the team at our fast-paced Podiatric clinic. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.
Core Duties & Responsibilities
Patient Reception: Welcoming patients, verifying identity, distributing intake forms, and ensuring HIPAA compliance at all times.
Scheduling & Intake: Managing provider calendars, confirming appointments, updating demographics, and preparing charts for upcoming visits.
Billing & Insurance: Verifying insurance eligibility, obtaining prior authorizations, and collecting co-pays, deductibles, and outstanding balances.
Communication: Answering high-volume calls, triaging messages to clinical staff, and managing records/referrals.
Surgical Coordination
Other duties
Office Triage: Calming anxious patients and helping with medical emergencies in the waiting area.
Clinical Support: Assisting medical assistants or nurses with rooming patients, taking vitals, or prepping exam rooms.
Facility Management: Ordering medical/office supplies, maintaining office equipment, and keeping the lobby clean.
Assist Medical Assistants when needed.
Qualifications
Two or more years of experience as a front desk receptionist or similar role is preferred
Must be bilingual - English and Spanish
Excellent communication skills with a commitment to customer service