Medicaid/Insurance Enrollment Specialist

LINCOLN COMMUNITY HEALTH CENTER, INCORPORATED

Durham, NC

JOB DETAILS
SKILLS
Business Administration, Candidate Screening, Communication Skills, Community Health, Continuous Improvement, Customer Support/Service, Detail Oriented, Driver's License, English Language, Health Insurance, Health Maintenance, Health Plan, Healthcare, Healthcare Quality, High School Diploma, Insurance, Interpersonal Skills, Leadership, Medicaid, Medical Record System, Microsoft Office, Multilingual, Organizational Skills, Outpatient Care, Patient Care, Preventive Medicine, Primary Care, Public Health, Social Work, Spanish Language, Team Player, Training/Teaching, Willing to Travel, Writing Skills
LOCATION
Durham, NC
POSTED
16 days ago

Medicaid/Insurance Enrollment Specialist

Looking for meaningful work in a vibrant outpatient community practice?

Why Lincoln Community Health Center?

  • Federally Qualified Health Center located in Central North Carolina whose mission is to serve the community
  • Primary and Preventive Outpatient Health Care
  • Community and Quality Focused
  • Leadership and Staff Positions
  • Primarily weekday business hours Monday-Friday 8am-5pm

OCCUPATIONAL SUMMARY

The Medicaid Enrollment Specialist assists individuals and families with obtaining and maintaining health insurance coverage through Medicaid, the Health Insurance Marketplace (Affordable Care Act), and other available assistance programs. This position provides education, eligibility screening, application assistance, renewal support, and follow-up services to ensure patients have access to affordable healthcare coverage.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of, Medicaid programs to include but not limited to eligibility and recertification requirements ACA Marketplace plans, and other healthcare programs. Excellent interpersonal and customer service skills are required. Ability to communicate verbally and in writing with diverse audiences... Ability to explain complex information in a clear and understandable manner. Strong organizational skills and attention to detail. Ability to handle confidential information with professionalism and discretion. Proficiency in Microsoft Office and electronic health record systems. Ability to work independently and as part of a team. Bilingual skills (English/Spanish or other languages) preferred. Must have a passion for health equity and social justice. Must receive and maintain Marketplace ACA certification and other certifications as required.

EDUCATION

High school diploma or GED required.

Associate or bachelor's degree in human services, Social Work, Public Health, Business Administration, or related field preferred.

PREVIOUS EXPERIENCE

At least two years' experience within community service, health, or social service sector

MISCELLANEOUS

Ability to travel to outreach and enrollment sites must have reliable transportation. Must have a valid driver's license and proper car insurance.

Lincoln Community Health Center, Inc. (LCHC), mission is to provide primary and preventive health care in a courteous, professional, and personalized manner.

Key requirements for any position are our "Core Values":

  • Courtesy
  • Respect
  • Quality
  • Accessibility
  • Teamwork
  • Continuous Improvement
  • Accountability

LCHC provides comprehensive, high-quality primary health care to our patients regardless of ability to pay. As a Federally Qualified Health Center (FQHC), we provide health care to all members of our community, including low income, uninsured patients and diverse communities. We screen potential employees to first ensure alignment with our key requirements followed by the requisite position skills set. In doing so staff must be committed to the mission who do their best to live and work the characteristics of our core values as we strive to care for ever increasing members of the communities we serve. Understanding that each individual is unique and recognizing our individual differences.

About the Company

L

LINCOLN COMMUNITY HEALTH CENTER, INCORPORATED