Meat Operations Specialist (Save Mart Banner) - Northern California/Nevada area

Job Summary:

The Operations Specialist is responsible for leading and executing the operation and merchandising initiatives of assigned districts or eCommerce Platforms to increase sales, ensure progressive growth profitability, foster continuous productivity improvement, and enhance customer experience in alignment with overall Company objectives and goals. The Operations Specialist will work directly with various members of leadership such as Store Manager, Assistant Store Manager, Center Store teams, Digital, Operations, and/or Merchandising Leadership to develop, model, and mentor their teams. This position will provide leadership, merchandising expertise, and guidance to deliver on the Company's growth objectives. This role is directly responsible to support and execute on financial goals and provide expert financial counsel to stores and district leadership.

The Operations Specialist supports district and store teams a variety of programs, such as succession planning, diversity, project implementation, operational performance, change management, and Associate recognition and training. The role is a servant-leader for their district teams, providing and encouraging open-door two-way communication with all store teams. This role encourages and fosters a collaborative environment for open dialogue and sharing of ideas to improve stores and/or eCommerce operations.

The Operations Specialist works closely with the District Manager, Store Teams, Merchandising, Central Operations, Brand and Supply Chain teams to identify key customer building and product solution opportunities, by store, to ensure relevance to the communities we serve. Position delivers profitability and growth within assigned district while networking with Operations Specialists across the banner to drive positive results. The Operations Specialist monitors the marketplace, including competition, consumer demands and demographics to pivot on opportunities that are advantageous to the district and Banner. The role ensures department adherence to legal, governmental regulations, and company compliance standards.

Responsibilites:

• Supports, and develops teams within assigned district, eCommerce platforms, fulfilment channels, and/or geographies
• Executes on operational, merchandising and brand initiatives related to district and/or eCommerce channels
• Supports achievement of operating results, growth objectives, and overall customer experience while maintaining district and banner financial targets
• Leads and encourages innovation from Associates to help grow the business within the district
• Supports achievement of key performance metrics such as customer feedback results, labor, Associate engagement, front end productivity, pick/pack operations targets, work safety, food safety compliance, cleanliness and sanitation, asset protection, etc.
• Works collaboratively with District Manager, Merchandising, and Brand teams to execute on merchandising, brand, and store and/or eCommerce operations standards
• Identifies and assists various leadership such as Store Manager, ASM, Center Store Manager, and Operations leadership in business building opportunities based on local market intelligence; provides input to the banner operations team to encourage continuous improvement in our company initiatives
• Supports effective training and accountability around selling, services, compliance, etc.
• Identifies opportunities and trends and provides/coaches solutions within operations
• Analyzes store results and customer feedback and works with Store Managers, Banner Leadership, and Communications to develop appropriate response/feedback/action(s)
• Utilizes effective communication and company tools to provide timely feedback/coaching of teams
• Sets the example in company values and diversity initiatives
• Performs other duties as assigned