Maternal Child Health Program Manager

SUMMARY: The Maternal Child Health Program Manager provides program development, leadership, coordination, and oversight for maternal, obstetric, postpartum, infant, and early childhood health initiatives at NACC. This role supports services using a harm reduction and trauma-informed approach for care of pregnant individuals, infants, and families with young children. The Program Manager implements services that support the individual, ensures impactful care coordination, develops community partnerships, and ensures interdisciplinary collaboration.

DUTIES AND RESPONSIBILITIES:

Program Leadership & Operations

• Develop, implement, and refine innovative programming and clinical interventions that address gaps in care and respond to the evolving needs of patients and families receiving maternal child health services, with an emphasis on culture-based and community-driven solutions.
• Coordinate services related to prenatal care, postpartum care, newborn and infant health, developmental screening, breastfeeding support, and early childhood wellness.
• Support strategic planning and growth of maternal and child health programming.
• Partners with the Traditional Healing Director and Director of Integrative Health to identify key areas of improvement and success within the MCH program.
• Oversees the development of support groups for parents and caregivers.
• In coordination with Medical Team, develop Maternal Child Health Workplan, workflows, and systems that guides program development, implementation, and evaluation.
• In coordination with Medical Leadership, develops policies, protocols, best practice documentation, and care team training within maternal child health program.
• Monitor program budgets and support long-term financial sustainability by aligning services with reimbursement opportunities and operational efficiencies.
• Promote a team culture rooted in compassion, accountability, and respect, aligned with NACC's mission and Indigenous values.
• Manages grant programs that support the Maternal Child Health Program.

Clinical & Care Coordination Support

• Coordinate closely with medical providers, nurses, behavioral health staff, harm reduction teams, and traditional medicine providers to ensure seamless care transitions and collaborative treatment planning.
• Support care transitions during pregnancy, delivery, postpartum, and early childhood.
• Assist with referral coordination to specialty care, social services, public health, WIC, home visiting, substance use treatment, and community resources.
• Provides support and back-up of the Maternal Child Health team which may include:
• Provide professional clinical care (including triage, assessment, intervention, evaluation) prioritizing trauma-informed care principles and patient-led care plans.
• Deliver skilled interventions including obstetric assessment, medication administration, phlebotomy, education, standing orders, and vital signs.
• Coordination of care for clinic prenatal, perinatal, and postpartum patients. Duties may include but are not limited to population management, outreach, scheduling patient appointments, imaging, transfers of care and hospital admissions; navigating referrals to specialists: tracking of high-risk patients and abnormal test results.
• Perform assessment of patient's unmet social needs and help patients navigate community resources including childbirth classes, doula services, WIC, dental care, nutritionists/lactation consultants, baby care supplies, Project Child/Child Protection Services and other social services as needed.
• Completes accurate, timely documentation of patient encounters in the electronic medical record.
• Conducts nurse-led prenatal visits include prenatal planning. OB intake visit, 08 complete physical, routine prenatal follow-up visits, newborn checkups, and the postpartum exam.

Quality Improvement & Data Management

• Lead or participate in quality improvement initiatives related to maternal and infant outcomes.
• Track and analyze program metrics
• Prepare reports for leadership, grant requirements, and community partners.
• Participate in incident review, patient safety initiatives, and risk reduction activities as appropriate.
• Use data to identify disparities and implement improvement strategies.

Community Engagement & Partnerships

• Build and maintain collaborative relationships with hospitals, tribal health programs, county agencies, public health departments, schools, early childhood programs, and community organizations.
• Promote culturally grounded and community-informed approaches to care.
• Assists with grant searches, proposal writing and submission for maternal child health projects and manages deliverables (invoices, program implementation/maintenance) associated with non-research-based grants.
• Support outreach and education efforts for families and caregivers.

Staff Support & Education

• Provide nursing leadership and clinical supervision within the Maternal Child Health program, supporting evidence-based interventions, promoting culturally and harm reduction-informed care, and ensuring coordination across nursing and support staff.
• Assist with onboarding and training related to maternal-child workflows and best practices.

SUPERVISORY RESPONSIBILITIES:

• Supervises team that supports the maternal child health program, including the Maternal Child Health RN and Parental Advocate.

QUALIFICATIONS:

Required Qualifications

• Bachelor's degree in nursing

• Minimum of 3-5 years of experience in maternal child health, obstetrics, pediatrics, public health, or community health.

• Experience coordinating programs, projects, or interdisciplinary healthcare services.

• Knowledge of maternal and infant health best practices and community-based care models.

• Strong organizational, communication, and collaboration skills.

Preferred Qualifications

• Master's degree in nursing, public health, or other relevant clinical/public area.

• Experience in a Federally Qualified Health Center (FQHC), tribal health program, public health agency, or community-based setting.

• Experience with grants, reporting, and quality improvement methodologies.

• Knowledge of health equity, trauma-informed care, substance use in pregnancy, and culturally responsive practices.

PHYSICAL DEMANDS

• Frequently/Continually required to stand
• Occasionally required to walk
• Frequently required to sit
• Frequently required to utilize hand and finger dexterity
• Continually required to talk or hear
• Occasionally exposure to bloodborne and airborne pathogens or infectious materials
• While performing the duties of this job, the noise level in the work environment is usually moderate
• The employee must occasionally lift and /or move more than 25 pounds
• Specific vision abilities required by this job include: Close vision; Distance vision; Peripheral vision; Depth perception and ability to adjust focus