Manufacturing Technical Support Analyst

Our client, a Global Leader in the Medical Device Industry, has an immediate opening for a Manufacturing Technical Support Analyst (SAP ECC & MES Analyst) for an 18-month+ Contract role.  

Our client offers results-driven people a place where they can make a difference - every day!  You will also have the opportunity to work with other like-minded, self-directed, and detail-oriented Top Talents in an extremely collaborative and professional environment.

This position will be supporting our clients Redmond, WA Manufacturing Team, related to maintaining/troubleshooting their SAP ECC and DELMIA Apriso Manufacturing Execution System (MES) computer systems.  In addition, this role will work cross-functionally with IT teams to perform UAT testing, validating enhancements, and verifying bug fixes.

Duties

• Analyzing manufacturing/business problems to be solved within automated systems (ERP and MES)
• Providing functional/technical knowledge for identifying, evaluating, and creating solutions to problems identified in the ERP and MES systems, from a Manufacturing perspective
• Configuring system settings and options; planning and executing unit, integration, and acceptance testing; and creating specifications for system changes to resolve issues
• Providing support and consultation to functional users related to ERP and MES systems
• Analyzing manufacturing data in the ERP/MES systems
• Troubleshooting the connection between functional manufacturing processes and business systems
• Leveraging manufacturing, materials, engineering, and/or data-analysis experience to resolve ERP/MES issues
  
  

Requirements

• Technical Degree such as Engineering, Manufacturing, Industrial, Process Engineering, or Computer Science
• 2+ years' experience supporting manufacturing processes, users, and systems
• Experience working with SAP ECC (ERP), DELMIA Apriso (MES) -- or -- similar systems
• Background in Medical device manufacturing or other regulated industries
• Experience collaborating with cross-functional teams across different time zones
• Knowledge of Quality Systems and environmental compliance
• A background in Manufacturing, Materials, Engineering, and/or ERP/MES Data-Analysis with a strong Systems aptitude