Manager, UX & Digital Experience

Working closely with Brand Operations & Creative Services, Enterprise Editorial & Content Strategy, Enterprise Brand Marketing, Marketing Operations, Digital Marketing, and Technology, the Manager of UX and Digital Experience will establish digital experience as a core enterprise capability while building a modern digital design practice that evolves alongside customer expectations and AI. Cross-Functional Partnership - Partner with Enterprise Editorial & Content Strategy, Enterprise Brand Marketing, Marketing Operations, Digital Marketing, Creative Leads, and Technology teams to ensure Marketing's digital experiences are visually consistent, customer-centered, technically feasible, and aligned with enterprise marketing priorities.

We are seeking an experienced and strategic Manager, UX & Digital Experience to build and lead Marketing's digital experience capability, establishing the standards, systems, and user-centered design practices that define how the Verisk brand is experienced across Marketing's digital ecosystem. This role will include responsibility for hiring and developing a Digital Experience Designer, creating the foundation of Marketing's digital experience team.

This leader will be responsible for shaping how clients, prospects, partners, and other external audiences experience the Verisk brand across Marketing-owned digital channels by developing user-centered experiences that improve usability, engagement, accessibility, and overall digital effectiveness.

The role requires a unique combination of UX strategy, digital design, marketing experience design, and creative leadership. The successful candidate has a proven track record of both designing intuitive digital experiences and building scalable design systems. This is a hands-on role where the individual contributor will actively create digital experiences while also establishing standards, coaching UX professionals, and partnering across Marketing, Product, Technology, and business teams to solve complex customer challenges.

Working closely with Brand Operations & Creative Services, Enterprise Editorial & Content Strategy, Enterprise Brand Marketing, Marketing Operations, Digital Marketing, and Technology, the Manager of UX and Digital Experience will establish digital experience as a core enterprise capability while building a modern digital design practice that evolves alongside customer expectations and AI

Overall Responsibilities

Marketing Digital Experience Standards - Develop and evolve Marketing's digital design standards by establishing UX principles, design patterns, accessibility guidelines, and reusable design components that create consistent, intuitive, and engaging digital experiences across Marketing-owned properties. Partner with Brand Operations to ensure digital experiences align with Verisk's enterprise brand standards while improving usability, consistency, and customer engagement.

Marketing Digital Design - Lead the design, evolution, and continuous optimization of Marketing's digital experiences, including enterprise websites, solution pages, landing pages, campaign experiences, email design, and interactive marketing assets. Design and prototype webpages, landing pages, and digital components, executing layout, styling, and interaction design (including animation and micro-interactions). Translate enterprise messaging, content strategy, and campaign objectives into customer-centered digital experiences that strengthen engagement and support commercial growth.

Design Systems & Creative Innovation - Develop scalable digital templates, component libraries, UX standards, AI prompt libraries, and reusable design assets that improve consistency, increase production efficiency, and strengthen Marketing's digital capabilities. Establish scalable digital design systems that allow Marketing to create consistent experiences while reducing production effort through reusable assets and AI-enabled workflows. Continuously evaluate emerging design tools, AI-enabled creative technologies, and evolving digital best practices to improve Marketing's effectiveness while maintaining a consistent Verisk brand experience.

Team Leadership & Capability Development - Lead and develop Marketing's UX and digital design capability by coaching designers, establishing quality standards, providing creative direction, and fostering a culture of collaboration, experimentation, and continuous learning. Work closely with the Director of Brand Operations & Creative Services to mature Marketing's digital experience capability while supporting the professional growth of digital designers.

Cross-Functional Partnership - Partner with Enterprise Editorial & Content Strategy, Enterprise Brand Marketing, Marketing Operations, Digital Marketing, Creative Leads, and Technology teams to ensure Marketing's digital experiences are visually consistent, customer-centered, technically feasible, and aligned with enterprise marketing priorities. Serve as Marketing's digital experience advisor, helping internal stakeholders understand how thoughtful digital design improves engagement, strengthens the Verisk brand, and supports business outcomes.

Leadership Profile

• Digital design leader with a passion for creating intuitive, visually compelling marketing experiences that strengthen the Verisk brand.
• Builder of scalable design systems, templates, and digital standards that improve quality, consistency, and organizational efficiency.
• Strategic creative partner who balances brand standards, customer experience, business priorities, and production efficiency.
• Collaborative leader who develops digital design talent while fostering curiosity, experimentation, and continuous learning.
• Trusted advisor who partners effectively across Enterprise Brand Marketing, Editorial, Creative Services, Marketing Operations, and Technology.
• Curious and innovative leader who thoughtfully integrates AI into digital design workflows to improve productivity while maintaining exceptional quality.
• Influences through expertise, collaboration, and creative leadership rather than organizational authority.

Success Measures

• Consistent application of digital design standards across all Marketing-owned digital experiences.
• Improved quality, usability, and accessibility of marketing websites, landing pages, emails, and campaign assets.
• Increased adoption of reusable design systems, templates, and AI-assisted design workflows.
• Strong collaboration with Enterprise Brand Marketing, Editorial, Creative Services, Digital Marketing, and Marketing Operations.
• Development of a high-performing digital design capability that continually improves Marketing's effectiveness.
• Faster delivery of digital creative through scalable systems without compromising quality.
• Higher stakeholder satisfaction with Marketing's digital design support

• Bachelor's degree in User Experience Design, Human-Computer Interaction, Graphic Design, Digital Design, Marketing, Computer Science, or a related field.
• 8+ years of progressive experience in UX design, product design, digital experience, or customer experience within enterprise B2B organizations.
• Demonstrated success designing enterprise digital experiences including websites, landing pages, customer journeys, and interactive digital products.
• Experience developing enterprise design systems, UX standards, accessibility practices, and reusable digital components.
• Experience coaching designers while helping establish UX capability within a growing organization.
• Strong understanding of customer research, journey mapping, usability testing, information architecture, interaction design, accessibility, and responsive design principles.
• Experience partnering with Marketing, Technology, Product, and business teams in highly matrixed organizations.
• Experience with AI-enabled design tools, digital prototyping platforms, and emerging UX technologies preferred.
• Experience in technology, analytics, insurance, financial services, or professional services industries preferred.

Skills & Attributes

• Innovative and creative thinker: pioneer who embraces bold ideas
• Adaptable: ability to interact and gain alignment with all levels of the organization including the Executive level
• Team player: high EQ, low ego, resourceful, frugal; treats resources as their own
• "Let's go" attitude: optimist, contagious enthusiast, sees the upside

About Us
For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.

At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed.

For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, the fourth consecutive year in the UK, Spain, and India, and the second consecutive year in Poland. In addition, we've been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World's Best Employer, testaments to the value we place on workplace culture.

We're 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.

Verisk Businesses

Underwriting Solutions - provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision

Claims Solutions - supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences

Property and Restoration Solutions - offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient

Specialty Business Solutions - provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance

Catastrophe and Risk Solutions - provides risk modeling solutions to help individuals, businesses, and society become more resilient to catastrophic events.

Marketing Solutions - delivers data and insights to improve the reach, timing,relevance, and compliance of every consumer engagement

Life Insurance Solutions - offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.

Verisk Maplecroft - provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger

Verisk Analytics is an equal opportunity employer.

Verisk invests in a benefits package for all employees that includes the following: Health Insurance, a Retirement Plan, Disability benefits, and a Paid Time Off program. We offer a competitive total rewards package that includes base salary determined based on role, experience, skill set, and location.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk's minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.

https://www.verisk.com/company/careers/

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