Manager Safety Quality and Experience

Location Address:

2925 Chicago Ave Loading Dock Minneapolis, MN 55407-1321

Date Posted:

September 21, 2026

Department:

16002250 Quality Regulatory Reporting

Shift:

Day (United States of America)

Shift Length:

8 hour shift

Hours Per Week:

40

Union Contract:

Non-Union-NCT

Weekend Rotation:

None

Job Summary:

Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career.

Key Position Details:

• 1.0 FTE (80 hours per two-week pay period)
• 8-hour day shift
• No weekends
• Hybrid position

Job Description:

Provides leadership and direction for the safety, quality and experience team and function to include hiring and onboarding, education and development and performance management. Develops and oversees programs aligning with the organization''s goals and strategic plan. Oversees regulatory process and requirements. Assesses risk and formulates recommendations to mitigate risk, develops and implements initiatives.

Principle Responsibilities

• Leadership Responsibilities.

• Oversees and has responsibility for employees in the department to include hiring and onboarding, education and development and performance management.

• Engages team to implement strategic vision for the department team.

• Mentors and develops team members to lead process improvement and safety, quality & experience projects in alignment with organizational priorities.

• Develops budgets for the team and projects.

• Manages financials to budget targets.

• Develops, facilitates and oversees program(s) to align with the organization''s goals and strategies.

• Leads, develops, implements and collaborates on function plans and programs; these functions include safety & quality, patient experience, performance and process improvement.

• Manages and modifies tactics to achieve established objectives.

• Collaborates with operational and clinical leaders to improve safety, quality and experience performance, mitigate risk and meet regulatory requirements.

• Provides analysis of data.

• Participates in requests from internal and external customers and agencies.

• Aligns improvement efforts among functional programs in partnership with clinical and operational teams.

• Serves as key leader in regulatory process and standards including Joint Commission and Centers for Medicare and Medicaid (CMS) in partnership with accreditation specialists.

• Prepares for regulatory readiness.

• Facilitates visits from regulatory agencies.

• Designs work processes and directs work performance to maintain regulatory compliance.

• Partners with business unit departments and systemwide functions in coordinating, standardizing and maintaining continuity of risk management programs.

• Serves as resource for risk management regulatory requirements.

• Collaborates with internal stakeholders on projects.

• Partners to identify, participate and implement priority performance improvement initiatives.

• Provides tools and data to support initiatives.

• May lead system performance improvement as identified by safety, quality & experience market and system leaders.

• Other duties as assigned.

Required Qualifications

• Bachelor''s degree in Nursing or relevant healthcare field
• 2 to 5 years experience working with health care safety, quality and experience programs
• 2 to 5 years experience with Joint Commission standards, patient safety standards or Centers for Medicare and Medicaid
• 5 to 7 years experience in an organizational leadership role preferred in quality, process, and performance improvement management

Preferred Qualifications

• Master''s degree in Nursing or relevant healthcare field

Licenses/Certifications

• If a nurse: Licensed Registered Nurse - MN Board of Nursing required if RN and working in Minnesota or Licensed Registered Nurse - WI Dept of Safety & Professional Services required if RN and working in Wisconsin
• Certified Professional in Healthcare Quality (CPHQ) preferred
• Lean Six Sigma certification preferred

Physical Demands

• Sedentary:
• Lifting weight up to 10 lbs. occasionally, negligible weight frequently

Pay Range

Pay Range: $54.31 to $75.14 per hour

The pay described reflects the base hiring pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience and education. Additional incentives may be available, including discretionary monetary bonuses, goal-based bonuses, and other financial incentives.

Allina Health is committed to adhering with all applicable local, state and federal minimum wage requirements.

Benefit Summary

Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That's why we devote extraordinary resources to help you grow and thrive - not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being - mind, body, spirit and community - of you and your family members.

Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey.

We are focused on creating an inclusive workplace so everyone can see themselves as part of our care team. Our care teams are as diverse as the communities we serve and proud to be contributing to the mission of a leading health care organization. Our pioneering approach to well-being helps every member of our care team feel a deep sense of connection and joy in their work.

Benefits include:

• Medical/Dental
• PTO/Time Away
• Retirement Savings Plans
• Life Insurance
• Short-term/Long-term Disability
• Voluntary Benefits (vision, legal, critical illness)
• Tuition Reimbursement or Continuing Medical Education as applicable
• Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program
• Allina Health is a 501(c)(3) eligible employer
• Benefit eligibility/offerings are determined by FTE and if you are represented by a union.