Manager Program Management- IT

O'Reilly Automotive Inc

MO
26 days ago

Highlights

Coach and advise project managers and teams on the best application, implementation and utilization of project management approaches such as Scrum, Kanban, Agile, Lean, and Iterative Waterfall within a fast-paced, high tech environment. Develop a vision for improving the value created by the Program Management office by transforming and continuously improving services offered and implementing additional services that improve solution delivery.

Numbers & Facts

Location	MO
Industry	Automotive Sales and Repair Services
Company Size	10,000 employees or more
Year Founded	1957
Website	https://corporate.oreillyauto.com/onlineapplication/careerpage

Description

The Manager Program Management- IT will lead a team of project managers to successfully deliver IT projects. Collaborate with IT leaders to implement and continuously improve Iterative and Agile project management practices that improve project outcomes. Maintain responsibility and accountability for successful delivery of projects that meet organizational goals and deliver business value.

This is an on-site position located in Springfield, MO. Remote work is not an option for this role.

ESSENTIAL JOB FUNCTIONS

Lead a team of project managers to ensure successful delivery of IT projects to deliver business value across technology and business functions
Develop a vision for improving the value created by the Program Management office by transforming and continuously improving services offered and implementing additional services that improve solution delivery
Collaborate with solution delivery teams and leadership to implement, standardize and improve project management processes across the IT department
Co-create and implement improvements and best practices that drive improved department outcomes (e.g., Agile, Lean, Dev Ops, etc.)
Coach and advise project managers and teams on the best application, implementation and utilization of project management approaches such as Scrum, Kanban, Agile, Lean, and Iterative Waterfall within a fast-paced, high tech environment
Coach project managers on how to improve soft-skills including facilitation, mediation, relationship-building, and improving team dynamics
Support successful delivery of projects, programs and the portfolio by improving prioritization, estimation, planning, scheduling, slotting and resourcing of projects
Maintain a broad knowledge of project management, solution delivery, quality assurance, hardware/infrastructure and IT operations practices such as Scrum, Kanban, Lean, SAFe, DevOps, ITIL, etc.
Manage project management personnel, including work allocation, training, and problem resolution; evaluate performance and make recommendations for personnel actions; motivate employees to achieve peak productivity and performance.
Identify and utilize the appropriate tools and techniques to manage programs and projects with varied characteristics, focusing on results over processes
Partner with IT and functional leadership to recover from impacts to projects and accommodate changing business needs.

SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES

Required:

Bachelor's degree in any field, or equivalent practical experience; a degree in Computer Science, Engineering, Information Systems, or a related technical discipline is a plus
3+ years of experience managing and developing a team in program management supporting technical programs.
5+ years of technical program or project management experience delivering cross-functional technology initiatives
Experience delivering programs using multiple methodologies, including Agile (Scrum, Kanban) and Waterfall/hybrid approaches
Working knowledge of software application development concepts and the software development lifecycle
Working knowledge of information technology concepts including networking, hardware, and infrastructure
Familiarity with quality assurance concepts and practices, including testing and release management
Experience managing program risks, dependencies, and stakeholder escalations across concurrent workstreams
Experience driving engineering readiness, operational readiness, vendor coordination, and technical governance activities across complex technology programs
Experience tracking program budgets and communicating financial impacts
Proficiency with program management tools (e.g., Jira, Confluence, Smartsheet, Azure DevOps, or similar)
Excellent written and verbal communication skills, with the ability to communicate clearly with both technical and non-technical audiences and present comfortably to large groups
Strong facilitation, mediation, and relationship-building skills; proven ability to lead through influence using sound judgment, trustworthiness, and candor
Advanced planning, organizational, problem-solving, and decision-making abilities in a dynamic, collaborative environment
Proven track record of serving internal stakeholders and driving successful project outcomes

Desired:

Experience in retail store operations, eCommerce, omnichannel, supply chain, infrastructure, data, or enterprise technology.
Experience managing projects involving multiple Technology disciplines and significant cross-team dependencies.
Experience with scaled delivery frameworks and practices such as SAFe, DevOps, and ITIL.
Experience supporting organizational change, process improvement, or Technology transformation initiatives.
PMP, CSM, SAFe, or equivalent certification.
Experience in the automotive aftermarket, auto parts, or retail industry.

O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Total Compensation Package:

Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth

O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.

About Company

It started with a father and son - Charles Francis "C.F." and Charles H. "Chub" O’Reilly. Together they had the courage and confidence to venture out on their own. Along with 11 others who shared the same desire to offer great customer service and auto parts availability, the doors of O’Reilly Automotive, Inc. opened on December 2, 1957.

Now, more than 61 years later, the 77,000-plus team members at O’Reilly Auto Parts are proud of the company’s achievements over the years.

During our early years, we focused on sales and slow and steady growth. At the end of our first year, sales totaled $700,000, and by 1961 volume reached $1.3 million. For the first seven years of operation, there was one store in Springfield, MO, until the second opened in July 1964. In March 1975, annual sales volume rose to $7 million and a 52,000 square-foot facility was built in Springfield for the O’Reilly/Ozark warehouse operation. By that time, the company had nine stores, all located in southwest Missouri.

The long range plans and stability of the company were solidified by a public offering of company stock in April 1993. Since that time, the Company has grown through new store and distribution center openings, as well as numerous mergers and acquisitions. O’Reilly currently operates stores in 47 states, including Alaska and Hawaii, and distribution centers in 27 locations.

Dramatic changes in technology, inventory control, facilities, and sheer size mark the O’Reilly growth and success story. But, it is our spirit of teamwork - how important it was then and how important it remains - that drives our performance. The company’s values and culture that started with the original 13 employee/owners remain evident and strong as we expand and develop Team O’Reilly.

We serve two distinct customer bases - the professional (installer) customers who provide auto repair services to their customers (DIFM - do it for me), and retail "walk-in" customers (DIY - do it yourself). Our dual-market strategy continues to differentiate us from the competition and is a major factor in our ongoing success. Depending on a store’s professional versus retail customer mix, more than 95 percent of our locations have team members dedicated to our professional customers, offering them separate counters, phone lines, and a delivery fleet that totals 18,455 vehicles. We also have a professional sales team, consisting of territory sales managers and in-store sales specialists, responsible for calling on our professional customers and building sound business partnerships to ensure O’Reilly is the First Call for their auto parts needs.