Manager of Auction Accounts

Carpool Logistics LLC

Atlanta, GA

JOB DETAILS
SALARY
SKILLS
Analysis Skills, Calendar Management, Communication Skills, Customer Relations, Customer Retention/Renewal, Customer Support/Service, Data Analysis, Detail Oriented, Intellectual Property (IP), Leadership, Logistics, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Multitasking, OEM (Original Equipment Manufacturer), Operational Measurement, Operational Strategy, Operational Support, Operations Management, Operations Processes, Partner Sales, Performance Metrics, Presentation/Verbal Skills, Process Development, Project/Program Management, Relationship Management, Sales, Sales Management, Scalable System Development, Supply Chain, System Operations, Team Building, Team Lead/Manager, Vehicle Fleets, Willing to Travel, Writing Skills
LOCATION
Atlanta, GA
POSTED
19 days ago

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NEW! Download the Carpool Extensionxc2xa0for instant quotes and tracking.

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Manager of Auction Accounts

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About Carpoolxc2xa0

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Carpool is the logistics infrastructure powering the modern car economy. We combine a proprietary technology platform with a vetted carrier network of 13,000+ transporters to move 200,000+ vehicles annually for dealerships, auctions, OEMs, and fleets nationwide. Headquartered in Atlanta, Carpool is one of the fastest-growing companies in vehicle logistics - and wexe2x80x99re building the team to match.

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The Role

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Carpool is hiring a Manager of Auction Accounts to lead the team responsible for managing relationships, operations, and shipment execution for our auction customers. Reporting into the Operations organization, this role oversees a team of Account Executives supporting some of the largest vehicle auctions in the country. You will be responsible for customer retention, operational performance, team development, and scalable process design as Carpool continues to expand its auction business.

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What You'll Do

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  • Lead and develop a team of Account Executives serving as the primary point of contact for Carpool's auction customers.xc2xa0xc2xa0 n

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  • Own the performance, retention, and growth of a portfolio of auction accounts, ensuring customers receive consistent operational support and measurable value.xc2xa0xc2xa0 n

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  • Build andxc2xa0maintainxc2xa0relationships with auction operators, transportation managers, and executive stakeholders across customer organizations.xc2xa0xc2xa0 n

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  • Partner with Sales to onboard new auction customers and ensure successful implementation of Carpool's transportation solutions.xc2xa0xc2xa0 n

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  • Oversee vehicle qualification, appointment scheduling, and shipment planning processes to ensure efficient execution and carrierxc2xa0utilization.xc2xa0xc2xa0 n

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  • Establish operational standards, KPIs, and reporting processes toxc2xa0monitorxc2xa0customer performance, shipment quality, and service-level adherence.xc2xa0xc2xa0 n

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  • Conduct regular business reviews using shipment data and analytics toxc2xa0identifyxc2xa0opportunities for improvement, growth, and operational efficiency.xc2xa0xc2xa0 n

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  • Identifyxc2xa0process gaps and implement scalable workflows that improve accuracy, reduce exceptions, and support continued auction volume growth.xc2xa0xc2xa0 n

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What You Bring

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  • Bachelor'sxc2xa0degreexc2xa0required.xc2xa0xc2xa0 n

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  • 5+ years of experience in customer-facing account management, operations,xc2xa0logistics, or related leadership roles.xc2xa0xc2xa0 n

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  • Experience leading and developing high-performing teams with accountability for performance metrics and customer outcomes.xc2xa0xc2xa0 n

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  • Automotive auction, transportation,xc2xa0logistics, or supply chain experience preferred.xc2xa0 n

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  • Ability to build credibility and communicate effectively with stakeholders ranging from operational contacts to executive leadership.xc2xa0xc2xa0 n

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  • Strong analytical and project management skills with the ability to manage multiple priorities simultaneously.xc2xa0xc2xa0 n

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  • Experience using Microsoft Outlook, Excel, PowerPoint, and other business productivity tools.xc2xa0xc2xa0 n

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  • Excellent written and verbal communication skills withxc2xa0a strong sensexc2xa0of urgency and attention to detail.xc2xa0xc2xa0 n

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  • Willingness to travel as needed to support customer relationships and operational initiatives.xc2xa0xc2xa0 n

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Compensation

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Base salary range: $70,000xc2xa0xe2x80x93 $80,000xc2xa0

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Carpool offers a competitive compensation package: base salary, performance bonus, and comprehensive benefits. Wexe2x80x99re a venture-backed company headquartered in Buckhead at Atlanta Tech Village (ATV), a startup community with mentors and advisors built in. Carpool Logistics is proud to be an Equal Opportunity Employer.

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Why Carpoolxc2xa0

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The auction business sits at the center of vehicle logistics, creating a unique opportunity to influence how thousands of vehicles move across the country every week. In this role, you'll have direct ownership over customer relationships, operational execution, and the processes that support one of Carpool's most important growth channels.

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You'll work closely with senior leaders across Operations, Sales, and Product while helping shape how Carpool scales its auction business. The work is visible, measurable, and directly tied to customer outcomes. As the company continues its rapid growth, you'll have the opportunity to build teams, improve systems, and create operational processes that support the next stage of scale.

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Carpool moves more than 200,000 vehicles annually through a network of 13,000+ carriers and continues to expand its footprint across dealerships, auctions, OEMs, and fleets nationwide.

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Job Category: Operations

Job Type: Full Time

Job Location: Atlanta

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Previous Job

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Effortless Vehicle Delivery, Nationwide and On-Time.

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xc2xa9 2026 Carpool Logistics. All rights reserved.

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About the Company

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Carpool Logistics LLC