Manager, Key Accounts
ABOUT COOLIT SYSTEMS INC.
Founded in Calgary, Alberta in 2001, CoolIT Systems is the leading Direct Liquid Cooling technology provider for data centers, supercomputers, and desktop computers. We design and manufacture solutions used by the largest tech companies globally.
Recognized as one of "The Americas' Fastest Growing Companies 2023" by Financial Times and honored with the Deloitte Fast 50 Clean Technology award in 2022, as well as the Deloitte Fast 500 distinction in both 2021 and 2022, CoolIT's rapid growth is capturing global attention.
As demand for generative AI, high performance computing and cloud solutions rapidly expands, there has never been a more exciting time to join our team.
WHAT YOU'LL DO:
Role:
An exciting and challenging position exists as the Manager, Key Accounts within CoolIT's Business Development Department. As a leader on the Business Development team, you will be a key contributor to CoolIT's continued and aggressive growth, supporting the company's client relationship and revenue growth strategy with key accounts and channel partners.
Responsibilities:
- Oversee commercial aspects of your team's client relationships, including program pipeline, product forecast, and new product development, including pricing, schedules, and escalations.
- Responsible for the team's strategy and development of account plans of Cloud Service Providers that result in double-digit YoY revenue growth.
- Be the voice and a strong advocate for our clients within the company; continuously strive for and maintain high levels of client satisfaction.
- Manages a diverse team of Key Account Managers who are responsible for building our program pipeline and sustaining a product portfolio with various cloud service providers.
- Ensure your team adheres to the selling process.
- Work closely with the Marketing team to generate industry-leading sales collateral and proposals.
- Continuously engage with and learn from the Product and Engineering teams to develop a deep understanding of our hardware and services, ensuring client feedback makes its way into our products.
- Engage regularly in the review and negotiation of various client-related contracts.
- Ensure adherence to company policies and procedures.
- International travel (20% or greater).
WHO YOU ARE:
Basic Qualifications:
- 5+ years of experience in complex, multi-stakeholder account management roles, focused on large enterprise IT companies.
- Strategic thinker with a demonstrated ability to develop and execute complex business plans and initiatives.
- 3+ years of experience managing teams of 5 or more, as well as cross-functional contributors.
- Bachelor's degree in Engineering, Business Administration, Commerce, or equivalent.
- Knowledge of data center and IT markets.
Preferred Qualifications:
- Direct contacts at the big 5 hyperscalers in infrastructure or silicon programs.
- Awareness of data center cooling strategies.
Skills:
- Enjoys and contributes to a collaborative culture where nothing is impossible.
- A self-motivated individual can navigate in an industry that moves fast.
- Passionate about new technologies.
- Believes in being an ethical and good person, always.