| Location | San Diego, CA |
We are seeking a strategic, collaborative, and hands-on Business Intelligence Manager to lead our growing BI team. In this role, you will oversee the execution and delivery of high-impact reporting projects, drive platform governance, and supervise a team of BI analysts. You will play a pivotal part in translating complex business requirements into scalable reporting solutions and ensuring data accuracy across our retail operations.
The ideal candidate has a strong background in data visualization, a passion for mentoring technical talent, and a deep understanding of retail business performance. You will serve as a key partner to senior business leaders, helping them translate complex data structures into intuitive visual narratives that drive strategic growth.
1. Team Supervision & Agile Delivery
Team Leadership: Mentor a team of BI analysts, fostering an environment of collaboration, high performance, and continuous technical growth.
Agile Delivery: Manage the team's project planning and day-to-day workflow, effectively balancing long-term project deliverables with operational support and ad-hoc requests.
2. Reporting Execution and Data Governance
Reporting Project Execution: Lead the design and delivery of our next generation of BI dashboards and reporting solutions, setting new standards for user experience, performance, and visual storytelling.
Single Source of Truth: Define and govern key performance indicators (KPIs) across the business to maintain consistent reporting metrics across all departments.
Quality Assurance: Enforce rigorous quality assurance standards into the team's development process. Establish protocols to improve the zero-error rate.
UI/UX & Performance Oversight: Champion front-end design, UI/UX, and performance optimization standards across the team to maximize dashboard speed, readability, and overall user adoption.
Technology & Innovation: Drive innovation within the BI stack by evaluating and recommending new tools and technologies that will enhance our analytical capabilities and efficiency.
3. Stakeholder Collaboration & Business Knowledge
Executive Advisory & Rapid Insights: Serve as the primary, trusted go-to resource for the Senior Leadership Team for unbiased, fact-based analysis and recommended actions. Rapidly respond to high-priority business inquiries, consolidating complex findings into concise, executive-ready briefs that guide strategic decision-making.
Executive Presentation: Translate complex technical details and data performance trends into clear, executive-ready presentations, delivering insights with high business context.
Strategic Business Partnership: Partner with cross-functional business leaders to gather requirements, scope deliverables, and translate strategic goals into technical roadmaps.
Internal Collaboration: Partner with Analytics and Data Science teams, advising on how predictive models and advanced metrics can be effectively integrated into standard reports.
Qualifications & Skills
Experience & Education
Education: Bachelor's degree in Mathematics, Business Analytics, Computer Science or a similar quantitative/quantitative-business field.
Experience: 5–7+ years of hands-on experience in Business Intelligence, Data Analytics, or a similar analytical field, with at least 2+ years in a leadership or people-management role.
Industry Experience: Strong preference for candidates with omnichannel retail industry experience and a solid understanding of retail performance metrics.
Technical & Governance Skills
BI Platform Governance: Proven expertise in governing and scaling enterprise-level BI platforms. MicroStrategy or Looker is highly preferred, Power BI or Tableau is an acceptable alternative.
SQL & Data Warehouse Awareness: Expert-level SQL skills for querying, data profiling, and verifying backend data structures. Strong understanding of cloud data warehouse environments (e.g., Snowflake or BigQuery) to effectively collaborate with Data Engineering teams.
Process Automation & Scripting: Familiarity with scripting languages such as Python, JavaScript (Google Apps Script), or VBA to supervise workflow automation, rapid report generation tools, or lightweight programmatic delivery systems (such as generating dynamic CSS/HTML reports).
Spreadsheet Modeling : Expert-level knowledge of Microsoft Excel and Google Sheets.
Soft Skills & Competencies
Leadership & Coaching: Proven ability to build, mentor, and inspire a technical team, encouraging professional development and keeping engagement.
Analytical Mindset & Intellectual Curiosity: Display deep intellectual curiosity, creativity, and a commitment to learning to solve critical business problems and push the boundaries of our capabilities.
Communication & Influence: Outstanding verbal and written communication skills; ability to easily explain technical BI architectures to non-technical business partners and influence strategic decisions.