Maintenance Operations Manager

Quality & Communication: Establish and monitor quality-control processes, inspect work, resolve service deficiencies and coordinate timely client issue resolution; proactively update Sales/Account Management on completions, delays, schedule changes and service concerns. ESSENTIAL DUTIES AND RESPONSIBILITIES Operations & Planning: Lead daily service delivery through Maintenance Leads; oversee crew schedules, routing, staffing, equipment, materials and changing priorities to meet service commitments.

JOB SUMMARY Lead the Sioux Falls Maintenance division to deliver safe, high-quality, timely and profitable services. Direct Maintenance Leads and coordinate resources across mowing, fertilization and weed control, horticulture, tree removal/pruning, irrigation, related lawn and landscape services, and seasonal snow operations. This position owns operational execution and works closely with Sales/Account Management. ESSENTIAL DUTIES AND RESPONSIBILITIES Operations & Planning: Lead daily service delivery through Maintenance Leads; oversee crew schedules, routing, staffing, equipment, materials and changing priorities to meet service commitments.Financial Performance: Manage divisional operational results, including budgets, billable productivity, unbillable time, material and equipment costs, rework and gross profit; use job-cost and production data to drive improvements.Leadership & Development: Hire, coach, train and evaluate team members; establish clear expectations, develop Leads, address performance concerns promptly and reinforce company values and accountability.Quality & Communication: Establish and monitor quality-control processes, inspect work, resolve service deficiencies and coordinate timely client issue resolution; proactively update Sales/Account Management on completions, delays, schedule changes and service concerns.Safety & Resources: Enforce safe work practices, required training, equipment authorization and company policies; coordinate equipment care, repairs, preventative maintenance and replacement recommendations.Seasonal Operations: Coordinate with other operations leaders on snow removal staffing, deployment, subcontractors, service quality and response during weather events; provide field support when necessary.Make decisions that are in the best interest of the company.Other duties needed to help drive and fulfill the Weller Brothers Mission. POSITION TYPE/EXPECTED HOURS OF WORK This is a full-time exempt position. Specific schedules will be determined based on weather and general needs of the business.