MA / Customer Service Rep

Overview

Description:

A professional multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician

Responsibilities

Job Requirement:

• Take patient's vital signs. Prepare patients for the provider's care. Assist with patient examinations or treatments
• Correctly document all entries in the medical record, either electronic or hard copy, to include signature, date and time.
• Administer medication as directed by and under the direct supervision of licensed physician
• Observe and report patients' signs or symptoms. Collect routine laboratory specimens as directed by the provider.
• Administer basic first aid.
• Participates in performance improvement projects.
• Participates as an active care team member in the coordination of patient care.
• Provides a standard of excellence as it relates to customer service for patients, staff members, and other customers

Qualifications

Qualification:

Experience Requirements:

1-year - Medical assistant - preferred

2- 4 years clerical/customer service experience, ideally in a health care related industry - preferred

1-year experience with third party payors, and computer experience for imputing data and reviewing - preferred

Certification/Licensure Requirements:

Certified Medical Assistant (CMA) required - or within 6 months

Basic Life Support (BLS) required - at time of hire-American Red Cross or American Heart Association

Medical Terminology Certificate preferred - at time of hire

Additional Details

A requirement of having completed an MA program that is accredited by the National

Commission for Certifying Agencies, a national or state medical association, or an agency

approved by the board

Education Requirements:

High School Diploma / GED Required at time of hire

Additional Details:

May travel to other clinics under additional duties

Additional Duties:

Additional duties as assigned may vary.

UFJPI is an Equal Opportunity Employer and Drugfree Workplace