Customer Services Representative - Remote

We are currently looking for motivated, dependable individuals to join our growing remote team. This role focuses on connecting with members who have already requested information and helping them understand available benefit options through short virtual appointments.

No prior industry experience is required. You will receive full training from the start, along with ongoing support from experienced team members.

In this position, you will handle member communication, schedule appointments, answer basic questions, update client details, and assist with simple online forms. This opportunity is well-suited for someone who enjoys working with people, communicates clearly, and is looking for a stable work-from-home role with growth potential.

What We Offer

Weekly pay with performance-based incentives
Fully remote work-from-home position
Flexible scheduling options
Paid training provided
No previous experience required
Opportunities for advancement into leadership
Long-term income growth potential
Access to a health benefits package
Ongoing mentorship, coaching, and team support

Responsibilities

Schedule and confirm virtual appointments with members
Provide clear benefit overviews through Zoom or phone
Assist clients with completing digital applications
Maintain accurate records and client information
Submit required documentation in a timely manner
Follow structured processes to ensure quality service
Participate in optional coaching, training, and team meetings