Life and Health Account Manager - Experienced

Life & Health Account Manager

Western Dakota Insurors is seeking an experienced Life & Health Account Manager to join our team in Rapid City, SD.

We are looking for someone who is well-versed in Life and Health insurance and brings in-depth, hands-on experience working with Life and Health insurance products, policies, clients, and carriers. This is not an entry-level positionwe are seeking a knowledgeable insurance professional who can confidently manage accounts and provide excellent service to our clients.

What We're Looking For:

The ideal candidate will have:

• Strong Life & Health insurance experience and industry knowledge
• A current Accident & Health or Sickness and Life Insurance license
• Excellent written and verbal communication skills
• Strong attention to detail and organizational skills
• A positive, professional attitude
• High motivation and the ability to take initiative
• A commitment to providing exceptional client service
• The ability to manage multiple priorities accurately and efficiently

At WDI, we believe in investing in our employees. We provide comprehensive training, one-on-one mentorship, and opportunities for professional development to help you build a successful long-term career in the insurance industry.

Why Work at WDI?

• Family-owned, independent agency with a supportive, team-oriented culture
• Competitive pay based on experience
• Excellent benefits and generous paid time off
• 401(k) with employer contributions
• Paid licensing and continuing education
• Ongoing training and mentorship
• Opportunities for long-term career growth

If you have the Life & Health insurance experience, knowledge, and drive to take ownership of this role, we'd love to hear from you. Apply today and join the Western Dakota Insurors team!

Salary Range: $50000.00 - $70000.00 per year

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hands on Training

Tuition Reimbursement

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Retirement Plan

Responsibilities

Key Responsibilities:

• Manage and service an established Life & Health book of business
• Maintain direct and proactive communication with clients to ensure they receive exceptional service
• Work closely with producers, insurance carriers, and clients throughout the policy lifecycle
• Manage renewals, policy changes, proposals, quotes, and coverage reviews
• Review policy and plan information for accuracy and communicate important details to clients
• Respond promptly and professionally to client questions, service requests, and coverage needs
• Coordinate with insurance carriers to resolve service issues and ensure requests are processed accurately and efficiently
• Maintain accurate and up-to-date client and policy information within agency systems
• Provide proactive problem-solving and follow-up to both clients and producers
• Build and maintain strong, long-term relationships with clients and carrier representatives

This Position Requires:

• Active Accident & Health or Sickness and Life Insurance license
• 35 years of Life & Health insurance experience preferred, with demonstrated knowledge of Life and Health insurance products and account servicing
• Experience managing and servicing an established book of business
• Experience working with multiple insurance carriers and navigating carrier processes
• Strong understanding of policy administration, renewals, proposals, quotes, and coverage changes
• Excellent communication, organizational, and follow-through skills
• Exceptional customer service and problem-solving abilities
• Strong attention to detail and commitment to accuracy
• High level of motivation, initiative, and accountability
• Team-oriented attitude with a professional, client-focused approach
• Ability to prioritize responsibilities and manage multiple deadlines efficiently
• High school diploma required; college degree preferred.