| Location | Pensacola, FL |
CLOSING DATE: September 24, 2026
This is professional work, instructing people of all ages in the use of computer applications software and new technologies in specific program area(s), such as Science, Technology, Engineering, Mathematics (STEM); Leadership, and Character Development. An employee in this class creates and implements programs teaching the use of computers to individuals and groups. The position requires interaction with application software, operating systems, new technologies, and consults with employees/patrons to resolve issues.
This is a "mandatory-testing" position that requires Drug Testing.
EXAMPLES OF DUTIES
Performs Computer Lab help desk duty, as assigned
Insures the good order, cleanliness, and security of the STEM devices and public computer access points
Develops, schedules, and leads STEM and computer classes for the public
Provides instruction to staff and general public on internet use and various computer software applications including, but not limited to, word processing, spreadsheets, database, and other productivity software
Provides continuing educational instruction and trains branch staff in the use of new software, functionality of applicable information resource systems, applications, software, and/or new technology hardware
Provides support in the designing of STEM activities and lessons, providing content knowledge in STEM
Promotes creativity, teamwork, and problem-solving skills while educating the public on STEM concepts
Creates innovative, hands-on activities that encourage independent exploration, fosters curiosity, develops critical thinking, and builds resilience
Develops a collection of reference and self-instruction materials for computer applications and STEM activities
Recommends books, videos, electronic resources, new technologies, and other library materials for inclusion in the library collection in support of the educational and recreational classes taught
Provides instruction on use of both simple and complex technologies, including, but not limited to, computers, digital technologies, LEGO, robotics, electronics, and emerging technologies
Works with community agencies and groups to develop specific programs for special populations (elderly, children, youth groups, church groups, etc.)
Develops and coordinates outreach, public engagement, and education activities, including leading hands on activities.
Assists with report writing to communicate accomplishments and project deliverables
Answers general correspondence by responding to phone calls and email inquiries
Performs other duties as assigned
TYPICAL QUALIFICATIONS
Minimum Qualification Requirements:
Training and Experience:
Associate's Degree or two year technical certificate in a computer related field, teaching, early childhood, engineering and one year of experience in a helpdesk environment; or, a combination of education and experience equivalent to these requirements.
Licenses and Certifications:
Must possess a valid driver's license from state of residence
Knowledge, Skills, Abilities, and Other Characteristics (KSAOs):
basic computer system or data network administration principles
operational documentation techniques
customer service principles
problem-solving
utilizing applicable computer hardware, software, and/or peripheral equipment
troubleshooting computer hardware, software, and peripheral problems
providing end-user support
communicating technical information to non-technical audience
monitoring workstations
follow directions
communicate verbally and in writing
internal and external communications program planning and implementation
interaction with people of all ages
communication and interpersonal relations as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction
plan and coordinate community events and volunteer-based programs
provide project administrative duties as needed, and conduct outreach and educational activities
remain calm and function well under stressful situations and deal effectively with the public, media, and officials in a courteous and tactful manner
SUPPLEMENTAL INFORMATION
County-wide Employee Responsibilities:
All Escambia County BCC employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Escambia County BCC's Employee Code of Ethics, gift, and conflict of interest policies.
All Escambia County BCC employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.
Emergency Management Responsibilities:
During emergency conditions, the incumbent of this position will automatically be considered an emergency service worker. This employee is subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situations and is expected to perform emergency service duties, as assigned.
Physical Requirements:
Positions in this class typically require stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, seeing, finger and hand dexterity, and repetitive motions. Heavy work: Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of forces constantly to move objects. Incumbents may be subjected to electrical currents, inadequate lighting, workspace restrictions, intense noises, and travel.
Benefits/Compensation Package: