LIBRARIAN II

LIBRARIAN II

Salary

$60,476.00 - $61,523.80 Annually

Location

Houston, TX

Job Type

Full Time

Job Number

39903

Department

Houston Public Library

Division

HPL - NEIGHBORHOOD LIBRARY SYSTEM

Opening Date

10/30/2026

Closing Date

11/9/2026 11:59 PM Central

• Description
• Benefits
• Questions

POSITION OVERVIEW

APPLICATION ACCEPTED FROM: ALL PERSONS INTERESTED

DIVISION / SECTION: Customer Experience / Neighborhood Libraries

Workday & Hours: Monday - Sunday, 8:00 AM - 8:00 PM (rotating)subject to change

DESCRIPTION OF DUTIES / ESSENTIAL FUNCTIONS

Houston Public Library (HPL) is seeking an energetic, flexible, team-oriented person with a passion for customer service to work as a Librarian II Assistant Manager at the Freed-Montrose Neighborhood Library. Under the leadership of the library manager, the Librarian II will be responsible for providing leadership for assigned staff. Successful candidates will demonstrate strong communication skills, deliver outstanding customer service, and exhibit a genuine interest in engaging with individuals of all ages and diverse backgrounds.

The Librarian II duties will include:

• Provide day-to-day supervision and guidance to team members, promoting a collaborative and high-performance work culture.
• Assist in scheduling, workload distribution, and real-time operational decision-making.
• Coach and mentor staff, support professional development, and participate in performance feedback.
• Model organizational values and uphold policies, procedures, and service standards.
• Respond to and resolve operational incidents, customer concerns, and facility issues promptly and appropriately and document and report incidents according to guidelines.
• Support safety protocols and ensure staff are trained and prepared to address incidents effectively.
• Build and maintain positive relationships with community members, partners, and stakeholders.
• Represent the organization in outreach activities, community meetings, and events.
• Ensure customers receive high-quality, timely, and respectful service at the customer service desk and throughout the library.
• Assist with circulation oversight, program logistics, reporting, scheduling, room usage, and general branch operations.
• Serve as the assistant manager or the person in charge in the absence of the manager.
• Requires evenings and weekends (Saturday and Sundays) 8am-8:15pm shift work on a rotating basis.
• Other duties as assigned.

Applicants are encouraged to submit a Cover Letter and Resume when applying. For a location listing of our 37 Neighborhood Libraries and Central Library, please visit https://houstonlibrary.org/all-locations

About Us:

The Houston Public Library's mission-Linking YOU to the World-guides our vision to be Houston's most trusted source of information. We are dedicated to fostering a connected and informed community, where all Houstonians have equitable access to resources and innovative tools that empower them to thrive in a global society. From early literacy to career development and lifelong enrichment, we are proud to support lifelong learning at every stage of life. We are more than just a place for books; we are a hub for community connection, where Houstonians come together to engage, collaborate, and build a sense of belonging.

MINIMUM REQUIREMENTS

EDUCATIONAL and EXPERIENCE REQUIREMENTS

Requires a Master's of Library Science degree from a school accredited by American Library Association (ALA) and one year of library experience.

Requires a Bachelor's degree plus 18 hours toward a Master's of Library Science degree from a school accredited by ALA and two years of library experience.

• A Master's of Library Science degree must be completed within two years from being hired into this classification.

PREFERENCES

Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.

• Experience in public libraries.
• Strong communication and interpersonal skills.
• Ability to remain calm, solution-oriented, and professional during incidents.
• Problem-solving skills and the ability to make sound decisions under pressure.
• Experience in personnel management and supervision.
• Ability to plan and organize work and skilled at prioritization.
• Experience working with people of diverse backgrounds.
• Ability to motivate, develop, train, and direct staff in a collaborative team environment.
• Knowledge of current versions of MS Office (Excel, Word, PowerPoint, OneDrive and Outlook), Sirsi Symphony.
• Bilingual skills (Spanish/English) preferred.

GENERAL INFORMATION

SELECTION / SKILLS TESTS REQUIRED

The selection process will involve application review and/or Interview. The department may administer skills assessment test.

SAFETY IMPACT POSITION - YES

If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

PAY GRADE - 21

SALARY INFORMATION

Factors used in determining the salary offered include the candidates qualifications as well as the pay rates of other employees in this classification.

APPLICATION PROCEDURES

Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov

To view your detailed application status, please log-in to your online profile by visiting http://agency.governmentjobs.com/houston/default.cfm or call 832-393-0473).

If you need special services or accommodations, call 832-393-0473. (TTY 7-1-1). If you need login assistance or technical support call 855-524-5627.

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. Applicants are encouraged to attach a cover letter and resume along with their completed application when applying.

EOE Equal Opportunity Employer

The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individuals sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:

• Medical
• Dental
• Vision
• Wellness
• Supplemental Insurance
• Life insurance
• Long-term disability
• Retirement pension
• 457 deferred compensation plan
• Employee Assistance Program
• 10 days of vacation each year
• 13 city holidays, plus one floating holiday
• Compensable Sick Leave
• Personal Leave
• Flexible schedules
• Hybrid-Telework for eligible positions
• Professional development opportunities
• Transportation/parking plan
• Section 125 pretax deductions
• Dependent Care Reimbursement Plan
• Paid Prenatal, Parental and Infant Wellness Leaves
• Healthcare Flexible Spending Account

For plan details, visit http://www.houstontx.gov/hr/benefits.html

01

Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions?

• YES
• NO

02

Are you a current Houston Public Library employee?

• YES
• NO

03

Please indicate the highest level of education you have successfully completed?

• High School Diploma
• Bachelor's degree plus 18 hours toward a Master's of Library Science degree from a school accredited by ALA
• Requires a Master's of Library Science degree from a school accredited by American Library Association (ALA)
• I have not achieved either.

04

If you gain employment with the HPL-Department, do you plan to achieve a Masters of Library Science degree within two years from being hired into this position?

• YES
• NO

05

How many years of verifiable library experience have you obtained.

• Less than 1 year
• 1 Year but less than 2 years
• 2 years but less than 4 years
• 4 years or more
• I have no library experience

06

Please indicate the number of years you have supervised staff and/or volunteers in a Library setting: (select one)

• Less than 1 year.
• 1 year to less than 3 years.
• 3 years to less than 5 years.
• 5 years to less than 7 years
• 7 or more years of experience.

07

Briefly describe your experience in libraries including any supervisory experience. (If you have none, please put N/A).

08

Are you willing to work a rotating shift, which will consist of varied hours within Monday - Sunday, 8:00am - 8:15pm?

• YES
• NO

09

Customer service jobs such as this one can often involve stressful interactions with customers on a daily basis and requires dealing with people who may become upset with you or be disruptive and confrontational. How comfortable are you with diffusing these types of interactions?

• Very Comfortable (I remain calm and enforce rules consistently and feel empowered to call police when necessary)
• Comfortable (I seek assistance for more difficult situations).
• Very Uncomfortable (I don't feel comfortable in high-stress situations and seek backup often or delegate to someone else).

10

Describe your experience providing programs to adults and/or youth. (If you have none, please put N/A)

11

Please indicate languages, other than English, in which you are fluent (reading, writing, and/or speaking). Check all that apply:

• Spanish.
• Chinese.
• Vietnamese.
• Arabic.
• French.
• Other Languages
• I am not bilingual.

Required Question

Employer City of Houston

Address 901 Bagby St

Houston, Texas, 77002

Website https://www.houstontx.gov/