| Location | Nashville, TN |
Legal Client Services Manager
Location Nashville, TN 37203 Date Posted August 13, 2026 Job ID 15261 Employment Type Direct Hire
Scion Staffing has been engaged to conduct a search for a Legal Client Services Manager for a nationally recognized, full-service law firm serving sophisticated businesses and organizations across a wide range of industries. This is an onsite opportunity based in Nashville, Tennessee, with potential hybrid flexibility following successful training and demonstrated performance.
POSITION OVERVIEW:
Our client is seeking a Legal Client Services Manager to serve as a strategic partner to firm leadership, partners, clients, and internal operational teams while overseeing critical client and matter administration. This highly visible role manages the client lifecycle from new business intake through billing, collections, financial reporting, and outside counsel guideline compliance while identifying opportunities to improve efficiency and client service. The ideal candidate is a proactive, solutions-oriented professional who brings strong legal operations or billing expertise, exceptional relationship management skills, and the confidence to independently support senior stakeholders.
PERKS:
Competitive compensation starting at $110,000+ annually, with flexibility based on experience
Comprehensive benefits package including medical, dental, vision, life and AD&D insurance, retirement benefits, and generous paid time off
Potential opportunity for hybrid flexibility once fully trained and demonstrating strong performance
Highly visible position partnering directly with attorneys, firm leadership, clients, accounting, and operational teams
Opportunity to join a sophisticated, nationally recognized law firm with continued growth and professional development opportunities
RESPONSIBILITIES:
Build trusted relationships with assigned partners and client legal operations teams, serving as a primary resource for client administration, billing, financial matters, and operational needs
Manage the full new business and matter intake lifecycle, coordinating matter openings, conflicts, staffing, billing requirements, outside counsel guidelines, rate arrangements, and internal setup
Oversee billing operations for assigned partners and clients, including invoice review and editing, e-billing compliance, rejected invoices, appeals, write-offs, accruals, budgets, and alternative fee arrangements
Proactively manage accounts receivable and collections while providing partners with reporting and analysis regarding work-in-progress, billing, collections, rates, and overall financial performance
Partner with pricing, accounting, professional development, billing, and other operational teams to manage rate adjustments, staffing needs, client requirements, and matter performance
Identify and implement process improvements that increase efficiency, scalability, compliance, and client service while exercising discretion and sound professional judgment
QUALIFICATIONS:
Substantial experience in legal operations, legal billing, client operations, financial operations, or a comparable professional services environment; Am Law 200 or large law firm experience is preferred
Strong knowledge of legal billing and practice management systems such as Aderant, Elite/3E, iManage, or comparable platforms
Demonstrated ability to build credibility and trusted relationships with partners, senior professionals, clients, and cross-functional stakeholders
Excellent financial, analytical, project management, written, and verbal communication skills with the ability to translate complex information for diverse audiences
Highly organized and proactive self-starter capable of independently managing multiple partners, clients, deadlines, and competing priorities with minimal supervision
COMPENSATION AND BENEFITS:
Competitive compensation starting at $110,000+ annually, with final compensation dependent upon experience and qualifications
Comprehensive benefits including medical, dental, vision, life and AD&D insurance, a 401(k) savings and retirement plan, generous paid time off, and opportunities for professional development
Position will initially work onsite in Nashville, with the opportunity to transition to a hybrid arrangement following successful training and based on individual performance
HOW TO APPLY:
For immediate consideration, please submit your resume here!
ABOUT OUR SEARCH FIRM:
Scion Legal is the legal recruiting division of Scion Staffing, Inc., a national award-winning recruiting and staffing firm. Since 2006, we have had the pleasure of successfully placing thousands of talented professionals with amazing career opportunities. Through our innovative team-building and recruiting solutions, we bridge the gap in executive leadership searches, direct-hire recruiting, interim leadership placement, and temporary professional staffing.
We are proud to be part of the Forbes lists of the Best Recruitment Firms and the Best Executive Search Firms in America. Additionally, Scion has been recognized as a ClearlyRated Best of Staffing firm as well as a top recruitment firm by The Business Times. Additional information about our firm can be found online.
Scion Staffing, Inc. is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and the candidates we represent.
For opportunities located in a region that has enacted fair-chance, arrest-, or conviction-based employment ordinances, Scion Staffing proactively follows the enacted guidance and considers for employment all qualified applicants with arrest and conviction records. We engage in socially conscious business practices and believe that diverse, inclusive, and non-biased talent and recruitment processes are foundational to the success of Scion as well as every client organization with whom we partner.