Legal Assistant

Do You Love Making a Difference Behind the Scenes?

Maybe You:

• Enjoy being the person who keeps things organized, follows through, and makes sure details do not fall through the cracks.
• Are good at helping people feel calm, heard, and taken care of, even when they are stressed or frustrated.
• Like a role where your work has a direct impact on clients and the team.
• Want to learn, grow, and take on more responsibility as you build trust and confidence.
• Are comfortable in a small, entrepreneurial environment where priorities can shift, and everyone helps where needed.
• Are excited about learning new systems and using technology to make work more efficient.
• If you want a legal assistant role where your organization, communication, and follow-through matter every day, this could be a strong fit.

If any of that resonates with you, this role may be exactly what you have been looking for.

Why This Role Is Different

This is not a role where you sit behind the scenes completing the same tasks every day with little visibility into the bigger picture. As a Legal Assistant at our firm, you will be involved in nearly every stage of the client experience—from the first intake call through ongoing case support and communication.

Because we are a small, entrepreneurial firm, your work will have a direct impact on both our clients and our team. You will work closely with attorneys, gain exposure to all aspects of case management, and have the opportunity to take on increasing responsibility as you demonstrate reliability and good judgment.

The firm is also investing in new systems and technology, including Clio and AI tools, making this an excellent opportunity for someone who enjoys learning, improving processes, and helping a growing firm operate more efficiently.

About the Opportunity

The firm is seeking a Legal Assistant who takes pride in producing accurate, high-quality work and is comfortable working in a fast-paced environment. You will work closely with attorneys and be involved in all aspects of case management. This role involves close supervision initially, followed by increasing autonomy as you demonstrate reliability and judgment.

What You'll Do

• Serve as the first point of contact for all incoming phone calls and conduct detailed intake conversations.
• Ask appropriate intake questions regarding referrals, settlement offers, accident details, and client condition.
• Create, update, and maintain Clio records with accurate case, client, and adjuster information/communication.
• Schedule follow-up calls, manage calendars, and coordinate meetings.
• Set up and remind clients of medical appointments.
• Greet clients and manage front-office operations.
• Handle document management including scanning, uploads, printing, and mailing.
• Assist with demand letters and case data tracking.
• Verify medical bills and manage lien correspondence.
• Track medical records and coordinate follow-ups.
• Jump in wherever needed to support attorneys and staff.

You Will Succeed If You Are:

• Detail-oriented and committed to accuracy.
• Organized, reliable, and highly dependable.
• An excellent communicator with the ability to work with a variety of personalities.
• Calm and professional under pressure.
• Adaptable and comfortable with technology.

Qualifications:

• Prior legal assistant or administrative experience preferred.
• Similar to a startup, you must be able to thrive in an environment new processes and be adaptable.
• Proficiency in AI, cutting-edge technology (i.e. Eve) and basic software systems (i.e. Microsoft Office, Gmail) preferred.
• Comfortable working in person and supporting a busy front-office/client-facing role.

Compensation & Benefits:

• Excellent Health, Dental, and Vision insurance
• PTO and paid holidays
• Paid parking garage pass or Orca card
• 401(k) with matching