We are seeking an experienced and motivated Leasing Manager to lead leasing operations at a large, fast-paced apartment community of approximately 500 units, Broadview and Woodcliffe, in Baltimore, MD. This role is responsible for driving occupancy, managing the leasing team, delivering excellent customer service, and supporting the overall success of the property through strong leasing performance and resident retention.
Numbers & Facts
Location
Baltimore, MD
Description
Habitat America is a growing third party property management company largely based in the Mid-Atlantic region. We are seeking an experienced and motivated Leasing Manager to lead leasing operations at a large, fast-paced apartment community of approximately 500 units, Broadview and Woodcliffe, in Baltimore, MD. This role is responsible for driving occupancy, managing the leasing team, delivering excellent customer service, and supporting the overall success of the property through strong leasing performance and resident retention.
The ideal candidate is organized, energetic, sales-driven, and experienced in multifamily property management.
Key Responsibilities
Oversee all daily leasing operations for a 500-unit apartment community
Lead, train, coach, and schedule leasing staff
Ensure leasing goals, occupancy targets, and renewal objectives are met
Conduct tours and assist prospective residents throughout the leasing process
Monitor traffic, leasing activity, market trends, and competitor pricing
Maintain strong resident relations and assist with retention initiatives
Review lease files and ensure compliance with company policies and Fair Housing regulations
Coordinate marketing efforts, outreach, resident events, and online reputation management
Collaborate with maintenance and property management teams to ensure apartment readiness and smooth move-ins
Assist with reporting, lease audits, renewals, and administrative tasks as needed
Maintain a professional and welcoming leasing office environment
Qualifications
2+ years of multifamily leasing experience required
Previous leasing management or supervisory experience preferred
Strong sales, customer service, and communication skills
Ability to manage multiple priorities in a fast-paced environment
Knowledge of Fair Housing laws and leasing best practices
Experience with property management software preferred (Yardi, RealPage, OneSite, etc.)
Proficiency in Microsoft Office and general computer skills
Weekend availability required
Preferred Skills
Strong closing and sales ability
Team leadership and coaching experience
Conflict resolution and problem-solving skills
Organized and detail-oriented
Positive attitude with a resident-focused mindset
Benefits
Competitive salary
Leasing commissions and bonus opportunities
Medical, dental, and vision insurance
Paid time off and holidays
401(k) with company match
Habitat America is an Equal Opportunity Employer and values a diverse workplace.