| Location | Austin, TX (Remote) |
| Job Type | Contractor |
Description
This is a remote position that will need to support CST hours for live trainings. The Learning and Development Partner will use a variety of training methods, including virtual instruction, interactive exercises, demonstrations, and practical learning resources, to support employee success.
Key Responsibilities
Deliver engaging training sessions through virtual platforms, group workshops, and individual coaching.
Support new employee onboarding by providing training on internal processes, systems, job responsibilities, and organizational procedures.
Identify learning challenges and collaborate with team members to recommend appropriate training solutions.
Develop and utilize instructional resources, including presentations, job aids, demonstrations, and interactive learning activities.
Evaluate training effectiveness through assessments, participant feedback, and other learning measurements.
Gather and review feedback to identify opportunities for improving training content and delivery methods.
Maintain accurate training records and perform routine administrative functions within the Learning Management System (LMS), including completion tracking, basic reporting, and user support.
Partner with internal teams and subject matter experts to ensure training materials remain relevant, accurate, and aligned with business needs.
Contribute ideas and recommendations that support ongoing improvements to learning programs and the employee experience.
Required Skills and Qualifications
Strong verbal and written communication skills, with the ability to present information clearly to different audiences.
Excellent interpersonal skills and the ability to establish positive working relationships.
Strong organizational skills and attention to detail.
Ability to facilitate engaging learning experiences and adapt training approaches to different learning styles.
Comfortable using virtual meeting platforms, presentation tools, and learning technologies.
Ability to recognize learning needs and collaborate with others to develop practical solutions.
Willingness to receive feedback, adapt to changing priorities, and contribute to continuous improvement.
Commitment to delivering high-quality service and supporting employee development.
Education and Experience
Bachelor\'s degree in Human Resources, Education, Business Administration, Organizational Development, or a related field, or an equivalent combination of education and relevant experience.
Minimum of one year of experience in training, employee development, onboarding, or a related function preferred.
Professional certification in training facilitation, instructional practices, or adult learning principles, such as ATD or SHRM, is a plus.
Experience using Learning Management Systems (LMS) and enterprise business applications preferred.
Experience delivering virtual instructor-led training is preferred.
Experience with nextgen preferred.
Position Scope
This position performs established learning and development activities using defined procedures, training materials, and organizational guidelines.
The Learning and Development Partner works collaboratively with internal stakeholders, identifies routine training needs, and supports the implementation of learning solutions.
Guidance and direction are provided by the appropriate team leader, with opportunities to exercise independent judgment within established processes.
Work Environment and Physical Requirements
Work is generally performed in an office, remote, or similar professional environment.
Responsibilities may require prolonged periods of sitting or standing, computer use, and participation in virtual or in-person meetings.
Occasional lifting or movement of materials weighing up to 25 pounds may be required.
The position requires the ability to manage competing priorities, meet deadlines, and adapt to changing business needs.
Occasional travel to support training activities or business operations may be required.
A valid driver\'s license and acceptable driving record may be required when travel involves operating a motor vehicle.
Reasonable accommodations may be provided to enable qualified individuals to perform the essential functions of the position.
Additional Information
This job description outlines the general nature and scope of the position and is not intended to be an exhaustive list of responsibilities.
Duties and requirements may be adjusted based on organizational needs.