Schedule/Expected work hours · 6-8 hour shifts · Required evenings and weekends Responsibilities · Achieve monthly sales targets through membership and gift card sales · Provide exceptional service by listening, communicating, and responding to guest’s needs · Promote the therapeutic/wellness benefits of massage therapy and skin therapy · Educate guests confidently and effectively about services and products · Excellent phone etiquette with an upbeat tone and strong articulation · Develop and maintain positive relationships with members of the team and guests. · Self-starter mentality with leadership, organization, communication, and interpersonal skills · Proficient with basic computer software and quick to learn new systems · Fast learner with a positive and energetic demeanor · Strong critical thinking skills, especially in resolving customer conflicts · Passionate about interacting with people and consistently delivering outstanding service.