| Location | Elk Grove Village, Illinois |
Inside Sales Representative
Location: Elk Grove Village, IL
Job Type: Full-Time / On-Site
Hours: 8:00 AM – 5:00 PM, Monday through Friday
Break: One-hour lunch break
Position Summary
Company is seeking an experienced and dependable Inside Sales Representative to join our team.
We are looking for someone with previous Inside Sales experience who can contribute immediately with minimal training. This is a fully on-site position, and reliable and consistent attendance is essential.
The ideal candidate is organized, responsible, detail-oriented, and comfortable managing multiple priorities while providing timely and professional support to customers and our sales team.
Key Responsibilities
Respond to customer inquiries by phone and email
Prepare and follow up on quotations
Enter and process customer orders accurately
Provide pricing, availability, lead-time, and order-status information
Follow up on open orders and customer requests
Coordinate with Outside Sales and other internal departments
Maintain accurate customer and order information
Resolve routine customer issues and ensure timely follow-up
Manage multiple customer requests, quotes, orders, and follow-ups simultaneously
Qualifications
Previous Inside Sales experience required
Experience in a manufacturing or industrial environment preferred
Ability to contribute immediately with minimal training
Dependable with strong and consistent attendance
Must be able to work on-site Monday through Friday
Strong customer service and communication skills
Strong organizational skills and attention to detail
Ability to manage multiple priorities in a fast-paced environment
Comfortable working independently and taking ownership of assigned responsibilities
Proficiency with Microsoft Outlook and Excel
Experience with ERP or order-entry systems preferred
Work Schedule
Regular working hours are 8:00 AM to 5:00 PM, Monday through Friday, with a one-hour lunch break.
Weekends are generally off, with the exception of one Saturday per year for annual inventory, typically scheduled between late March and early May. Advance notice will be provided.
Probationary Period & Benefits
This position includes a three-month probationary period.
Upon successful completion of the probationary period, employees become eligible for:
Medical Insurance
Dental Insurance
Short-Term Disability
Long-Term Disability
Basic Life Insurance
Paid Time Off (PTO)
After one year of employment, employees become eligible for:
401(k) retirement plan
100% company match on employee contributions up to 3.5%
Growth Opportunity
For the right candidate, there may be an opportunity to take on additional responsibilities and grow into an Inside Sales Manager role.