Lead Customer Service Representative

Lawn Doctor Bridgewater-Hillsborough

  • Somerville, Massachusetts
  • 30+ days ago

    Highlights

    No matter the task, our independent operators know that every Lawn Doctor employee plays an important role in providing customers with the great results they expect, while making the local community a little happier. Whether you’re an experienced lawn care technician or just starting out on your career path, all you need is a passion for success and a strong work ethic to be a candidate to join your local Lawn Doctor franchise.

    Numbers & Facts

    LocationSomerville, Massachusetts
    Websitelawndoctor.com/lawn-care

    Description

    Benefits:
    • 401(k)
    • Bonus based on performance
    • Health insurance
    • Paid time off
    Lawn Doctor is looking for a reliable individual to provide exceptional customer service to our current and future customers. This position revolves around listening to concerns and showing how our services can be a solution. Compensation is hourly based, with performance bonuses. The current hours structure would be 8 am-4 pm Monday-Friday but can be somewhat flexible. We will consider part-time applicants as well.
      
    The ideal candidate for this position has a strong work ethic, is friendly, and has excellent communication and computer skills including Microsoft Word and Excel.  Training will be provided on our software.  Actual work experience in the lawn care industry is highly desirable but not required. 
      
    The following is a representative list of duties and responsibilities associated with this position:   

    • Takes inbound calls from customers and potential customers
    • Makes outbound calls to follow up on proposals and onboard new customers
    • Selling services over the phone
    • Maintains customer data records
    • Communicate with service team members to ensure customers' needs are met
    If you enjoy multitasking and would like to be a part of a fast-paced, dynamic team, we are waiting to hear from you!  We offer a competitive salary and benefits.

    Potential for expanded role and responsibilities in a growing franchise.
    Compensation: $18.00 - $25.00 per hour




    * All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.

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