Lead Business Analyst

Job Description

Lead Business Analyst

Bengaluru, Karnataka

Job Summary

Job Overview

• Job Title: Senior / Lead Business Analyst - Insurance (Life, Wealth, Agency & Banca)
• Location: Bangalore
• Department: Insurance Strategy & Digital Transformation
• Experience Level: 7+ years
• Reporting To: Product Manager / Program Director

Candidate must possess a strong hybrid background. They should not only understand Core Life Insurance policy administration systems but must also demonstrate hands-on experience designing Advisor portals (Agency), configuring Wealth/Investment-Linked products (ILAS), and integrating native sales journeys within Banking platforms (Bancassurance)

Key Responsibilities

1. Domain-Specific System & Process Design

• Life & Wealth Management: Define, map, and implement end-to-end client and Advisor journeys for traditional Life products (Par/Non-Par) and Wealth/Investment-Linked Insurance Products (ILAS)

. Collaborate with Actuarial and Product teams to validate sales illustrations, product rules, calculations, and rate tables

.

• Agency Channel: Design and optimize features for agent-facing portals, including Lead Management, Commission/Compensation structures, Sales Pipelines, and performance monitoring dashboards

.

• Bancassurance (Banca) Channel: Map native digital sales journeys within partner bank ecosystems. Ensure automated, real-time data flow for quick customer onboarding via bank teller systems or digital banking applications

.

2. Business Analysis & Requirements Engineering

• Elicitation & Documentation: Lead requirement-gathering workshops with diverse stakeholders (Actuarial, Sales, Compliance, Operations, and IT)

. Author high-quality Business Requirement Documents (BRDs), Functional Specification Documents (FSDs), and Agile User Stories

.

• Process Modeling: Map "As-Is" vs "To-Be" workflows to optimize policy administration, claims processing, underwriter routing, and digital onboarding

.

• Gap Analysis & Product Configuration: Conduct detailed feasibility studies and gap analyses for onboarding new insurance products onto existing platforms

.

3. Project Execution & Governance

• Stakeholder Bridge: Serve as the crucial link between business leaders, channel partners (Banca banks/Agency heads), and the development team

.

• Agile Delivery: Partner with scrum masters and product owners in sprint planning, backlog grooming, and prioritizing deliverables in Jira

.

• UAT & Quality Assurance: Define test scenarios and coordinate User Acceptance Testing (UAT) to ensure software delivery aligns perfectly with compliance and product specs

Skill Requirements

• Domain Knowledge: Deep understanding of the Life Insurance lifecycle (New Business, Underwriting, Policy Servicing, Claims) along with Annuity and Wealth Management portfolios

.

• System Exposure: Hands-on exposure to Core Policy Administration Systems (e.g., LifeAsia, OIPA, Guidewire, etc.), Sales Illustration tools, and CRM/Agency Portals

.

• Technical BA Toolkit: Proficient in Jira, Confluence, Visio/Lucidchart (for UML & process flows), and SQL/Advanced Excel for data profiling

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• Regulatory Acumen: Familiarity with local regulatory compliance frameworks governing Bancassurance partnerships and Wealth product distribution

.

Qualifications & Experience

• Experience: 7+ years of Business Analysis experience in Financial Services, with at least 3 years explicitly focused on Life Insurance & Wealth/Investment-Linked lines

.

• Education: Bachelor's degree in IT, Business Administration, or Finance (MBA or FLMI/ALMI certifications are a strong plus)

.

• Agile Certification: Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), or SAFe Product Owner/Product Manager (POPM) is highly preferred

.

Other Requirements

Apply now

Information at a Glance

Why HCLTech?

At HCLTech, youll supercharge your potential. Youll find your career. And youll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.