Beverages, Coffee Making, Communication Skills, Compensation and Benefits, Diversity, Espresso Making, Federal Laws and Regulations, Food and Beverage Industry, High School Diploma, Ingredient Preparation, Lift/Move 50 Pounds, Order Processing, Physical Demands, Regulatory Reports, Resolve Customer Issues, Restaurant, Retail, State Laws and Regulations, Team Lead/Manager, Time Management, Waitressing
LOCATION
Houston, Texas
POSTED
20 days ago
Overview:
The Post Oak Hotel is seeking a Lead Barista to join the only Forbes Five-Star Hotel in Texas. We hire passionate and professional colleagues who genuinely delight our guests through curated and authentic experiences. The Lead Barista will be responsible for leading the barista team to create a great guest experience through preparing and serving espresso-based coffee drinks and other beverages.
Responsibilities:
Lead Barista team members by managing work load and delegating tasks to ensure smooth service
Greet guests and welcome them in a friendly manner
Take drink orders and follow policy regarding service of alcohol
Know the menu and be able to explain menu items, ingredients, and preparation methods to guests
Coordinate with the kitchen staff to ensure all orders are prepared and delivered on time and together
Serve food and beverages promptly and efficiently, ensuring accuracy and good presentation
Check on guests during their stay to ensure satisfaction and address requests/concerns
Handle guest complaints or concerns professionally and bring issues to management
Responsibilities include complying with all federal and state laws, including the FLSA tip regulations regarding tip reporting
Qualifications:
Aspire to our values of being passionate, strive for excellence, remain relevant, collaborate and act with honor and integrity
High School diploma or equivalent
2-3 years of restaurant experience in high volume operation. Previous hotel experience, luxury or Forbes experience preferred
Excellent communication skills.
Ability to work flexible schedules, including nights, weekends and holidays is required
Physical demands: Ability to lift 50 pounds on a regular basis and prolonged extended periods of standing. Ability to carry food and beverage trays safely and professionally.
What we offer you:
Multiple benefit plans to suit your needs
Paid Time Off
401K
Opportunities for advancement
Positive and respectful work environment where diversity is valued
Generous employee discounts on dining, retail, amusements, and hotels
Community volunteer opportunities
Complimentary parking and colleague meal
Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.