Kitchen Supervisor

Ensure customers receive a great dining experience by acknowledging, greeting, and thanking all guests; resolve situations involving unhappy customers using de-escalation tactics. Clean work area, freezers, kitchen area, and dish area to ensure proper cleanliness is maintained; keep a sanitized and orderly environment in the kitchen.

Benefits:

• Referral Bonus Program
• Life Insurance
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Overview: 
We are seeking a Kitchen Supervisor to assist the Director of Food & Beverage with managing daily kitchen operations in our hotel-based restaurant. Previous kitchen management experience is required.
 
Primary Duties and Responsibilities:

• Confirm that all kitchen staff are in proper uniform and adhere to appearance standards each shift.
• Assist with creating, maintaining, and distributing weekly kitchen staff schedules; communicate changes as necessary.
• Conduct pre-shift, pre-meal, and/or pre-event meetings with all necessary staff members; ensure consistent communication within the department.
• Evaluate and supervise kitchen staff performance.
• Monitor inventory of kitchen products and supplies; prepare and place weekly food and beverage product orders.
• Ensure customers receive a great dining experience by acknowledging, greeting, and thanking all guests; resolve situations involving unhappy customers using de-escalation tactics.
• Understand and respond to customer’s needs and ensure a high level of guest satisfaction.
• May serve as Front of House Restaurant Manager when needed.
• Perform Line Cook responsibilities as needed:
  • Cook food with various utensils or grillers; check food while cooking to stir or turn.
  • Grill, broil, or sauté menu items according to standard recipes and presentation specifications.
  • Follow proper procedures in handling food to ensure health and sanitation guidelines are met.
  • Assist in unloading trucks that arrive with supplies; store and rotate inventory.
  • Clean work area, freezers, kitchen area, and dish area to ensure proper cleanliness is maintained; keep a sanitized and orderly environment in the kitchen.
  • Ensure all food and other items are stored properly.
• Other duties as assigned.

Qualificationsand Requirements:

• 1 year experience in a Restaurant/Kitchen Management role required.

Schedule (may vary):

• 8-hour shift
• Evening shift, 4pm-12am 
• Day shift availability is a bonus
• Holidays as needed
• Overtime as needed
• Weekend availability is a bonus