WHO WE ARE: CommandTec, LLC is an 8(a), Woman Owned Small Business (WOSB), Economically Disadvantaged Women-Owned Small Business (EDWOSB), Small Disadvantaged Business (SDB), and Service-Disabled Veteran-Owned Small Business (SDVOSB) and Historically Underutilized Business (HUBZone), headquartered in Huntsville, AL. As a diversified professional services company, CommandTec takes great pride in providing a broad range of Intelligence, Training, Enterprise IT and Process Improvement solutions to US Government agencies and commercial customers. JOB SUMMARY: CommandTec is seeking a Junior Telecommunications Network Technician to support secure communications systems at Offutt Air Force Base. This role supports the Defense Red Switch Network (DRSN) and provides operations, maintenance, and technical support for DoD telecommunications switches, network infrastructure, and secure communications systems. Candidates must hold an active TS/SCI clearance and have experience supporting telecommunications, network systems, or military communications environments. ESSENTIAL FUNCTIONS: - Provides on-site support to maintain, monitor and modify DRSN and its sub-systems for continuous operation IAW system specific manufacturer manuals, and current DoD and Air Force Instructions.
- Support the maintenance and monitoring activities, switch operation and administration, scheduled and unscheduled maintenance, fault isolation, and service restoration.
- Conducts scheduled, unscheduled, preventive, and corrective maintenance.
- Provides database management of the systems to include subscriber add, moves, and deletes, database modification, report creation, printing, backup, restore, and purging of files.
- Generates and stores backups after major database modifications.
- Provide technical and operational support to end-user services, network expansions, and modernization of telecommunications backbone systems.
- Provide problem resolution for all hardware and software elements of the data communication circuits maintained by the work center to include Commercial and GFE owned networks.
- Performs installation support for Offutt DRSN requirements.
- Implements security controls, doctrine, and policies.
- Manages hardware and software IAW DISA and Raytheon technical manuals.
- Assists DRSN IA personnel on matters involving the Risk Management Framework (RMF). Assessment and Authorizations (A&A) and overall security of the DRSN system.
- Communicates with internal and client project team members. Assists team members regarding solution design, process and/or approaches.
- Must be able to work rotating shift schedules and or standby, if required.
- May be required to support short term CONUS travel.
- Perform other DRSN related responsibilities required by the 55 SCS.
- Performs additional duties and accepts other responsibilities as may be assigned.
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