Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.
Summary:
The Junior Sales Liaison supports the commercial team by ensuring smooth coordination between clients, Sales, S&OP, Customer Service, Quality, Supply Chain, and Operations. This role focuses on operational execution, accurate communication, and internal alignment. The position helps maintain day-to-day account activities, supports Key Account Managers (KAMs) and Manager Sales Liaisons, and contributes to the overall customer experience and commercial performance.
Primary Responsibilities:
Client Relationship & Account Support
Act as a daily operational point of contact for clients, ensuring timely responses and smooth onboarding.
Maintain professional working relationships with client operational stakeholders.
Provide administrative and coordination support to KAMs and Manager Sales Liaisons, including CRM updates and follow-ups.
Sales & S&OP Coordination
Support forecast updates, pipeline visibility, and demand accuracy for S&OP processes.
Participate in internal meetings to align on supply availability and customer needs.
Help improve CRM data quality, contract documentation, and basic sales reporting.
Operational Coordination & Supply Chain Alignment
Coordinate with Customer Service to ensure accurate Purchase Orders and on-time delivery.
Assist Quality Assurance with routine quality documentation and client requests.
Support logistics, product availability monitoring, and internal communication on supply risks.
Account Growth, Renewal & Engagement
Identify simple growth opportunities and escalate to the commercial team.
Support the preparation of business reviews and contract renewals.
Maintain awareness of client program changes that may affect demand.
Scientific & Technical Feedback Routing
Capture client feedback and route scientific or technical questions to internal experts.
Monitor follow-up status to ensure closure of client requests.
Internal Collaboration & Development
Collaborate across Sales, Quality, Supply Chain, and Operations to ensure aligned client support.
Participate in internal projects and training to build commercial and operational capabilities.
Other duties as assigned.
Additional Responsibilities:
Knowledge, Skills, and Abilities:
Education and Experience:
Occupational Demands:
Occupational Demands Form # 3: Work is performed in an office environment with exposure to electrical office equipment. Frequently sits for 6-8 hours per day. Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists. Frequently walks. Occasionally bends and twists neck. Light to moderate lifting and carrying objects with a maximum lift of 25lbs. Able to communicate complex information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences. Frequently interacts with others, relates sensitive information to diverse groups. Ability to apply abstract principles to solve complex conceptual issues. Performs a wide range of complex tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence.
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Third Party Agency and Recruiter Notice:
Agencies that present a candidate to Grifols must have an active, nonexpired, Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department. Additionally, agencies may only submit candidates to positions that they have been engaged to work on by a Grifols Recruiter. All resumes must be sent to a Grifols Recruiter under these terms or they will be considered a Grifols candidate.
Grifols provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. We will consider for employment all qualified applicants in a manner consistent with the requirements of all applicable laws.
Location: NORTH AMERICA : USA : IN-Indianapolis:USSATURN - Indianapolis IN-Madison Ave-AC
Learn more about Grifols
Are you passionate about making a difference in the world? At Grifols, we are pioneers in the development of therapies derived from blood and plasma. We contribute to building the future of healthcare to improve people's well-being. Since 1909, we have been defined by passion, innovation, teamwork and a sense of responsibility. Our people change lives while growing and developing into a forward-looking international company.
At Grifols, you will be part of a growing international team of more than 23,000 people in more than 30 countries and regions with a common goal: to improve people's lives. You will contribute to developing scientific advances and providing innovative solutions for healthcare professionals and essential medicines for patients. We want to count on determined professionals who, by cultivating their talent, contribute to creating a positive impact on society.