Japanese Speaking Technical Support Representative

Job Duties/Responsibilities:· Answer technical support questions via phone calls, emails or in person for our services both in Japanese and English· Troubleshoot the issues on clients PCs or network· Repair computers· Document all requests and resolution· Visit customers for computer maintenance and on-site troubleshooting Required Skills:· Fully able to speak read and write Japanese and communicate Japanese customers in business environment· Customer service skills in Japanese to communicate in a professional, polite and articulate manner, both verbally and in writing· Able to troubleshoot PCs· Able to install and troubleshoot Windows Operating System, office networks, and other applications· Ability to collaborate as a productive and active team member· Experiences with following environment: Location: Bellevue Duration: 4 Months (Temp to Permanent if all goes well) can be full time or part-time. Client has great benefits.