IT - User Experience (UX) Designer - Expert

Create design solutions with a multi-faceted team considering all aspects of the advisor experience, from consultative to end client/consumer experience. We are a multi-disciplinary group of user experience designers, visual designers, content writers and researchers.

Job Details
Industry: Financial Services / Wealth Management
Job Title: User Experience Designer - Expert
Duration: 18-Month
Location: Austin, TX (Initially remote until seats get open in Austin location)

Job Description:


TOP SKILLS:

• Expertise w/Foundational UX principles
• Experience executing of High Fidelity Design
• Documentation/Project Tracking experience (Confluence, Jira)

Our Opportunity:
User Experience and Design is responsible for software design across advisor services platforms, which is primarily desktop and responsive mobile. We are a multi-disciplinary group of user experience designers, visual designers, content writers and researchers. We work with strategic business and technology partners across the enterprise to build best-in-class software experiences for our users. Our business is driven by looking through our clients eyes, which makes it a great place to practice user-centered design. Our purpose is designing tools and experiences that enable users to achieve their financial goals.

The team is responsible for:
Design Consulting

• Facilitate collaborative design sessions including sketching and ideation.
• Lead design reviews and drive decisions.
• Create design solutions with a multi-faceted team considering all aspects of the advisor experience, from consultative to end client/consumer experience
• Faithfully translate the established patterns and design systems to ensure company goals are met.
• Understand great designs are achieved iteratively.
• Visualize ideas in a clear form (sketch, diagram, wireframe or prototype) and provide appropriate level documentation.

Design Management

• Set expectations with the project team and prioritize activities.
• Create and maintain design schedules. Communicate status and agreements with project team.
• Review work with UX managers, keep them updated on project status and escalate items appropriately.

Design Expertise and Execution

• Maintain the high standards set by the group.
• Conduct the primary design activities, create deliverables and conduct QA at an expert level.
• Participate and support research efforts.
• Commit to improving our process and methods with an emphasis on both effectiveness and efficiency.

Teamwork, Collaboration and Engagement

• Work well with all partners to deliver work.
• Support UX team members.
• Strategically listen to feedback and help guide the delivery
• Collaborative and cooperative.
• Has a design position but is not rigidly fixed when presented with new information.
• Passionate about team, our mission and the needs of our partners and users.
• Enthusiastic about UX design.

Empathy & Curiosity

• Understand user needs, walking in their shoes when possible.
• Focus on innovation and improvement.
• Regularly learns more about design theory, practice and tools.

Why your work matters:

• You will support an engaged set of users who rely on our products to manage their financial lives
• By researching and understanding the user needs you will be able to impact how our users do business with organization.
• You will learn how balance functionality against complexity on a highly visible platform which serves millions of advisors and retail customers.
• You will work with an engaged design team that fosters a learning environment.

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.