Consulting GIS Specialist (Service Center Manager and Site Supervisor/Application Developer) 22nd Century Technologies, Inc. (TSCTI)
Sacramento, CA23 days ago
- Full-time
- Employee
Highlights
Second-level Service Desk support tickets, resolve hardware and software issues and assist customers remotely with DUO, NetMotion, and network resource connectivity. Deployment of MECM GUI and Headless images, and software deployments both manual and as MECM task sequence software packages.
Numbers & Facts
| Location | Sacramento, CA |
| Industry | Computer/IT Services |
| Company Size | 100 to 499 employees |
| Year Founded | 1997 |
| Website | https://www.tscti.com/careers-0 |
Description
Seeking an ITSSS whose primary duties will be to assist with the on-site Field Service support for the downtown team. This assignment will help support all of the downtown supported departments like
Technology, General Services, Personnel Services, Water Resources, and many others while maintaining standards defined by the Department of Technology.
This role will require:
Strong customer service skills
Knowledge of Active Directory or other identity management system
Attention to detail
Ability to work with rapidly changing priorities
Experience with troubleshooting Windows systems
Good verbal and writing skills for customer interaction and documentation
Second-level Service Desk support tickets, resolve hardware and software issues and assist customers remotely with DUO, NetMotion, and network resource connectivity.
Deployment of MECM GUI and Headless images, and software deployments both manual and as MECM task sequence software packages.
Update both hardware and software assignments in Manifest.
Assist users in operating systems, application programs, utilities, and hardware operations.
Image, install and move IT-related equipment.
Experience with hardware peripherals such as label/receipt printers and barcode scanners
A good understanding of Microsoft Edge configurations (used as the platform for running web applications)
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Technology, General Services, Personnel Services, Water Resources, and many others while maintaining standards defined by the Department of Technology.
This role will require:
Strong customer service skills
Knowledge of Active Directory or other identity management system
Attention to detail
Ability to work with rapidly changing priorities
Experience with troubleshooting Windows systems
Good verbal and writing skills for customer interaction and documentation
Second-level Service Desk support tickets, resolve hardware and software issues and assist customers remotely with DUO, NetMotion, and network resource connectivity.
Deployment of MECM GUI and Headless images, and software deployments both manual and as MECM task sequence software packages.
Update both hardware and software assignments in Manifest.
Assist users in operating systems, application programs, utilities, and hardware operations.
Image, install and move IT-related equipment.
Experience with hardware peripherals such as label/receipt printers and barcode scanners
A good understanding of Microsoft Edge configurations (used as the platform for running web applications)
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
About Company
22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.
Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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