IT Support Specialist (On-Site)

The Intersect Group

Greenville, SC

Apply

JOB DETAILS

SKILLS

Apple Macs, Asset Management, Childcare, Cloud Computing, Communication Skills, Continuous Improvement, Customer Support/Service, Desktop Administration, Desktop Environments, Desktop Hardware, Email Technology, Hardware Administration, Hardware Installation, Hardware Upgrades, Healthcare, Help Desk, Identify Issues, Information Technology & Information Systems, Inventory Management, Laptop PC, Mac Operating System, Microsoft Office, Microsoft Windows Operating System, Microsoft Windows System Administration, Multitasking, On Site Support, Onboarding, Patient Care, Peripheral Hardware, Problem Solving Skills, Service Delivery, Software Administration, Software Installation, Software Upgrades, Team Player, Technical Delivery, Technical Operations, Technical Support, User Interface/Experience (UI/UX)

LOCATION

Greenville, SC

POSTED

6 days ago

Company Overview
Our client is a mission driven healthcare organization dedicated to improving outcomes for women and newborns across the United States. With a strong focus on innovation, collaboration, and clinical excellence, the organization delivers critical services that make a meaningful difference in patient care every day. The culture emphasizes purpose, teamwork, and continuous improvement, creating an environment where employees can grow and contribute to impactful work.

Role Summary
The Intersect Group is partnering with a healthcare leader to identify an IT Support Specialist to join their onsite IT Service Delivery team in Greenville, SC. This role is responsible for delivering high quality technical support and ensuring a seamless user experience for both onsite and remote employees.

The IT Support Specialist will play a critical role in maintaining desktop environments, managing hardware and software deployments, and supporting day to day technical operations. This individual will troubleshoot issues, track IT assets, and help drive efficient onboarding and offboarding processes while contributing to continuous improvement across IT services.

Key Responsibilities
Manage deployment and recovery of hardware for employee onboarding and offboarding
Administer and maintain PC and laptop imaging and setup processes
Maintain accurate IT inventory and asset tracking records
Provide onsite and remote support for desktop hardware, peripherals, and applications
Troubleshoot Windows and Mac operating systems and related software issues
Support cloud based tools including Microsoft Office 365
Respond to support requests via phone, email, and ticketing systems
Perform hardware upgrades and software installations and provide end user guidance

Key Requirements
1 plus years of experience in IT support, help desk, or desktop support environments
Experience supporting Windows operating systems and familiarity with Mac environments
Hands on experience with hardware upgrades, imaging, and software installations
Exposure to cloud based platforms such as Microsoft Office 365
Familiarity with ticketing systems and IT support tools
Strong troubleshooting skills with the ability to diagnose and resolve technical issues
Ability to manage multiple priorities in a fast paced environment
Excellent communication, customer service, and collaboration skills

Call to Action
If you are a proactive IT professional who thrives in a hands on support environment and enjoys delivering exceptional user experiences, we encourage you to apply. Submit your resume and contact information today to connect with The Intersect Group and learn more about this opportunity.

About the Company

The Intersect Group

The Intersect Group is a different and better business partner. We create unparalleled value for our clients by combining industry-leading Consulting capabilities with comprehensive Staffing and recruitment services. Clients trust us to deliver results based on our deep expertise and proven resources within finance, accounting, and information technology. Through our flexible delivery approach, you get the right solution, at the right time to accelerate your success and achieve all of your mission-critical objectives.

COMPANY SIZE

500 to 999 employees

INDUSTRY

Staffing/Employment Agencies

FOUNDED

2006

IT Support Specialist (On-Site)

The Intersect Group

Greenville, SC

About the Company

The Intersect Group

Similar Job Searches